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From You Flowers

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mikhail T.
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October 21, 2014

Date of experience: October 21, 2014
rose w.
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Very good!
October 21, 2014

Very good!

Date of experience: October 21, 2014
kayce c.
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The flowers were for a friend of the family and she absolutely loved them so thank you for that. However, I was unimpressed when they called me to tell me they didn't have what I ordered and wanted to change the flowers. After I said cancel them they offered me a 20% discount and could have the exact order but not until the following day. I asked how much that would be and it was the same price, but that they would remove the next day delivery charge. How nice of them.

Date of experience: October 21, 2014
Andy G.
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Site really easy to navigate, I'm really picky, would like to see option to compare items. Overall really happy with experience so far

Flowers delivered, wife was happy, flowers kind of like ones I picked out

Date of experience: October 21, 2014
Lt C.
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So far, so good
October 21, 2014

So far, so good. Although a heads up that my flower order would also include a 15.00 Service/Handling fee would've been nice to know. Also, how do I know that my 5.00 Expedited Fee actually does anything? Meaning, how do I know the flowerist wouldn't have delivered before 12:00 anyway?

Date of experience: October 21, 2014
William L.
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October 21, 2014

Date of experience: October 21, 2014
Sherry H.
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October 21, 2014

Date of experience: October 21, 2014
ROBERT R.
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October 21, 2014

Date of experience: October 21, 2014
francine d.
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October 21, 2014

Date of experience: October 21, 2014
Cecilia G.
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Thank you so much for making this shopping experience so much easy and fun!

Date of experience: October 20, 2014
Annalina T.
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Thank you for such great customer service!
October 21, 2014

Thank you for such great customer service!

Date of experience: October 20, 2014
Laurina H.
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I had to leave the computer for a while while I was ordering, but didn't finish the process. When I came back to finish the order, something went wrong and I had to start the process over. I hope I didn't order flowers twice.

Date of experience: October 20, 2014
Polly C.
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User friendly
October 21, 2014

User friendly

Date of experience: October 20, 2014
Nora S.
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October 21, 2014

Date of experience: October 20, 2014
Eric F.
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My husband ordered balloon's for my bday and they came after I had left work for the day.When I came into the office they were totally deflated. Very disappointed and not a good experience overall.

Date of experience: October 20, 2014
Chris L.
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Only improvement would be to have ability to put desired delivery time.

Date of experience: October 20, 2014
Debbie R.
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So far so good, lots to chose from, it was hard!
October 21, 2014

So far so good, lots to chose from, it was hard!

Date of experience: October 20, 2014
Sherry B.
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Very good price and good follow up
October 21, 2014

Very good price and good follow up

Date of experience: October 20, 2014
Dana L.
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Enjoyed the free shipping
October 20, 2014

Enjoyed the free shipping.

Date of experience: October 20, 2014
CAROL S.
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I placed the order with fromyouflowers.com pretty much as a test. Within an hour after placing my order I received a very nice apology call from customer service letting me know they tried to find a florist that could deliver the same day, even with the late hour, but couldn't. I knew I was close to the deadline for same day delivery, especially because I am on the west coast and the arrangement was to be delivered on the east coast, but I tried anyway. I was surprised to receive the call. Another company I ordered from recently didn't bother calling to let me know. That call, on top of the beautiful arrangement and the great price, has me decided to continue to use fromyouflowers.com.

Date of experience: October 20, 2014