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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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meg e.
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It was easy and quick thank you
April 2, 2020

It was easy and quick thank you.

Date of experience: April 1, 2020
Ron V.
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Good selection and site was easy to navigate even for an old guy.

Date of experience: April 1, 2020
Gayle S.
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I would get to the order review page and the entire site would close down. Also would not take the delivery rebate option I was given in my email.

Date of experience: April 1, 2020
Kellene T.
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I always have a hassle free experience with you all. Thank you. Also thank you for the extra precaution and safety in your delivery services during the COVID-19. Thank you all so much!

Date of experience: April 1, 2020
Bob E.
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Some of the small purple flowers were broken!
April 2, 2020

Some of the small purple flowers were broken!

Date of experience: April 1, 2020
Melody T.
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A few areas were unclear
April 2, 2020

A few areas were unclear. Addition cost (tax and shipping were not revealed until time of purchase.

The plants weren't as pictured but they were very nice. Smaller than pictured for the large sized ordered.

Date of experience: April 1, 2020
Tina W.
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I am very pleased with the service you provide. You delivered the flowers to my mother in law on the date requested and the flowers are fresh and beautiful. THANK YOU

Date of experience: April 1, 2020
Keith I.
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Flowers delivered were not worth the price
April 2, 2020

Flowers delivered were not worth the price - will not order again

Date of experience: April 1, 2020
E S.
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I appreciate delivery being on time for my daughter's birthday
I know this is a difficult time for retailers & their source of supplies
But I am a little disappointed in the arrangement itself as I had visualized something a little closer to what I ordered considering the price
Thank you for your promptness My daughter appreciates it

Date of experience: April 1, 2020
Janice J.
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Good service and ontime delivery
April 2, 2020

Good service and ontime delivery.

Date of experience: April 1, 2020
Iryna L.
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I typed in the wrong delivery zip code and had to re-do the order again because there was no option to update the zip code. Would be nice to have this option when you enter the delivery address.

Date of experience: April 1, 2020
Michael W.
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Good, simple, thorough, much more knowledegable than I am, so well guided.

Date of experience: April 1, 2020
Susan G.
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Seemed like I retyped my information more than once but I like the flowers. The flowers were delivered as requested and the recipient loved them. I tried to send a second order and had great difficultly. It kept telling me that the zip code was wrong. The zip code was not wrong and I tried several times. I finally cancelled out.

Date of experience: April 1, 2020
MT M.
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Plant container was different than pictured
April 2, 2020

Plant container was different than pictured. Not a container that I would have chosen, don't really care for it. The container is just okay.

Date of experience: April 1, 2020
Cynthia E.
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The flowers were supposed to be delivered yesterday and didn't arrive until 1:15 today

Date of experience: April 1, 2020
Jan B.
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Great price & pretty
April 2, 2020

Great price & pretty. They look as good delivered.

Date of experience: April 1, 2020
Marcia L.
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Your handling charge is too high and not related up front. That is a scam.

Date of experience: April 1, 2020
Dorothy P.
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Expected more blue in the arrangement
April 2, 2020

Expected more blue in the arrangement.

Date of experience: April 1, 2020
Katie A.
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Good, recipient liked a lot!
April 2, 2020

Good, recipient liked a lot!

Date of experience: April 1, 2020
Mary U.
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The shopping experience was good, but I was disappointed in the flowers when they arrived. Not what I expected even after upgrading to the premium bouquet.

Date of experience: April 1, 2020