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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Anne S.
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I had trouble with A CREDIT CARD THAT IS PERFECTLY OK and it would not go through. When I rang last time I got nowhere with the girl because I didn't have an order number although I had an order on the screen. She couldn't help at all and I had to get the flowers somewhere else. This is the last time I will use you if there is a problem again.

Date of experience: October 29, 2014
Penny H.
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I ordered half dozen get well balloons for a very sick little girl to be sent to the hospital she was staying. Unexpectedly they got discharged the day they were to be delivered. I got an email and a phone call to discuss what action to take. They asked for a home address and they were delivered the very next day. Great customer service! I will gladly do business again with fromyouflowers.com

Date of experience: October 29, 2014
Ken W.
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October 29, 2014

Date of experience: October 29, 2014
Rashanna C.
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October 29, 2014

Date of experience: October 29, 2014
Marvin R.
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Thank you, very pleased with the flowers :) it made my boyfriend feel very special!

Date of experience: October 29, 2014
Minerva H.
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I was very unhappy with the flowers
October 29, 2014

I was very unhappy with the flowers. I choose the most expensive of the three choices and the bouquet looked nothing like the picture on website. I am very disappointed with this flower arrangement. I am embarrassed to have sent these flowers to a sick family member. They were done in a distasteful manner, nothing like the pictures on your website, I could have done a better job myself. I will not tell my friends about this website or recommend to anyone - great disappointment. For the amount of money I paid for these flowers, I could have gotten a beautiful arrangement from Publix or Winn Dixie myself. I will never order from you (this company) again.

Sincerely,

Minerva

Date of experience: October 29, 2014
Jennifer B.
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More expensive than I thought
October 29, 2014

More expensive than I thought. The service fee tacked on at the end was unexpected and customers should be notified of that expense prior to the check out time.

The gift was supposed to be delivered the same day. Then I received a call saying that it would not be delivered to the next day. They did offer an upgraded basket and discount which was nice.

Date of experience: October 29, 2014
Sam C.
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October 29, 2014

Date of experience: October 29, 2014
Robert A.
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The best flower delivery system I've used this far

Date of experience: October 29, 2014
Darryl P.
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October 29, 2014

Date of experience: October 29, 2014
Mike e.
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October 29, 2014

Date of experience: October 29, 2014
Isis P.
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October 29, 2014

Date of experience: October 29, 2014
Bill B.
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Convenient ordering and competitive pricing
October 29, 2014

Convenient ordering and competitive pricing. I did not see the finished arrangement, since it was sent to a relative in another state. However, she did call to thank me for the beautiful flowers, so it must have been good.

Date of experience: October 29, 2014
cathy m.
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This place is a total rip off.DO NOT ORDER FROM THEM! Call your local florist instead and actually get what you paid for

Date of experience: October 29, 2014
Amy A.
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Web site experience was easy
October 29, 2014

Web site experience was easy. There should be a way to narrow search results, by color or by low price, etc. Flowers arrived at funeral home on time. They looked good.

Date of experience: October 29, 2014
Andy M.
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Great experience very user friendly on the internet definately will be using your services again. Will recommend this to people looking for flowers or other items you do.

Date of experience: October 29, 2014
Da S.
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Everything good
October 29, 2014

Everything good. It would have been more honest to include the "service handling fare" in the price since the beginning of the order.

Date of experience: October 29, 2014
James B.
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So far it was a quick and easy
October 29, 2014

So far it was a quick and easy. I was not happy with the delivery time, I had paid extra to make sure that the gift would get to my granddaughter no later than noon. The gift did not arrive until after two, her party was over by that time.

Date of experience: October 29, 2014
Jasmine G.
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October 29, 2014

Date of experience: October 28, 2014
tracey G.
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From You Flowers was easy to work with
October 29, 2014

From You Flowers was easy to work with. I was, however, stunned when the local florist that was making and delivering the arrangement asked me to cancel my order with From You Flowers and get a refund then call them directly to make the purchase so they would make more money. I do think From You Flowers needs to keep a closer eye on the local shops they deal with.

The flowers were beautiful though and were delivered on time.

Date of experience: October 28, 2014