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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Shannah T.
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November 2, 2014

Date of experience: November 1, 2014
Ms A.
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November 2, 2014

Date of experience: November 1, 2014
Gabe S.
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IF it delivers on the same day i wil be greatly happy!

Date of experience: November 1, 2014
Linda C.
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November 2, 2014

Date of experience: November 1, 2014
Misty W.
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Product did not look like picture
November 2, 2014

Product did not look like picture. There were only 3 roses. Was not worth the price I paid

Date of experience: November 1, 2014
Kimberly D.
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The funeral basket was just a beautiful as the picture represented. We were very pleased.

Date of experience: November 1, 2014
allison C.
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November 2, 2014

Date of experience: November 1, 2014
Anne M.
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Good service
November 2, 2014

Good service.

Date of experience: November 1, 2014
Alice A.
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November 2, 2014

Date of experience: November 1, 2014
Patricia A.
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November 2, 2014

Date of experience: November 1, 2014
Kristin Q.
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Good
November 1, 2014

Good

Date of experience: November 1, 2014
Tyler D.
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November 1, 2014

Date of experience: November 1, 2014
Illinois
1 review
2 helpful votes
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If I could rate this company lower than one star, I would. The flowers I ordered and the flowers that got delivered were nothing alike. Not. One. Bit. Their solution when I called angry? Go take those flowers back and have another one delivered. Can you imagine? A knock on the door... excuse me, but you know those flowers you just got? Can we have them back?! Oh, then they were going to give me a 15% off coupon for the next order. Next order? Are you serious? Worst flower business ever. EVER!

Date of experience: November 1, 2014
Sandra D.
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Flowers were not delivered on day supposed to so they delivered them following day with an upgrade in flower arrangement. Thanks so much. Will definitely use you again. Recipient was very, very pleased with the arrangement and said it was such a surprise to receive them.

Date of experience: November 1, 2014
Jo S.
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Great experience
November 1, 2014

Great experience- delivered in time, nice bouquet and made the person happy!

Date of experience: November 1, 2014
Nelson V.
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Flowers are beautiful and love the coupons
November 1, 2014

Flowers are beautiful and love the coupons. Disappointed with the $14.99 service fee that appears one click prior to submitting the order. You think you're getting a deal, and then realize that it's not as great a deal as you thought.

Date of experience: November 1, 2014
Amia W.
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Quick and easy, with reasonable prices and convenient delivery dates.

Date of experience: November 1, 2014
Betsy H.
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So easy
November 1, 2014

So easy - with many delightful and appropriate choices of flowers! I will see once I have talked with the recipients how well the actual ordering and delivery went.

Date of experience: November 1, 2014
Ice X.
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The receiver sent me a photo of the delivered flowers, and it doesn't look like the one in the site's picture. I wish I can send a photo of comparison here. In the site it is a sunflower but got a different yellow flower instead. Same as with much of the other flowers, it looked like they just looked for some flowers available there that matches the color and then decided it will do. Flowers didn't look that fresh too. I ordered 3 balloons too and then the receiver only got one. Gave two stars because they deliver fast and in time. But yes, the quality looks rushed too :(

Date of experience: November 1, 2014
Charlie B.
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November 1, 2014

Date of experience: November 1, 2014