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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Just minutes after my order was placed, I discovered the delivery dated needed to be changed. I was surprised with how quickly I received a response and the request was carried out. Fantastic customer satisfaction. You've been saved to my favorites.
I wish there was a Sunday delivery as some anniversaries or special occasions occur on those days.
Complete pricing doesn't show up until your done and then price is too expensive by then.
Hoping it gets there before 2:30pm to be the best experience. This was the only site I found that offered this same day and option to expedite to have delivered within 4 horus. Totally AMAZING!
This was my first time visiting this site AND purchasing from it and the site was great. There is an awesome variety of gift baskets and flower arrangements. This was perfect for what I needed, I found the perfect gift basket for my recovering step-father. However, I must say it was a miserable overall experience. I didn't get the basket on time. They guarantee same day delivery but what good is a guarantee if it's not going to be followed through with. The first customer service rep I spoke to was completely useless. She did nothing to help me out and just ended up making me more Unhappy with this company. The second time I called was a little better; the lady was nice and friendly and apologized profusely, however she told me she would call me back to follow up in an hour; I waited 5 hours before I called a 3rd time. This lady was also nice and more helpful and let me know my basket was currently out for delivery. She offered me 20% off my future order however I do not want a coupon. I told her I would prefer a refund, as I do NOT intend to ever use this company again in the future. She didn't seem to care because she just continued offering me a future coupon. So now I spent close to $100 for a welcome home gift basket for my father who had just returned home from the hospital. He got his basket the next day so his welcome home was kind of ruined. Overall, I had a miserable experience and got the feeling (numerous times) that no one at this company gives a damn.
It was difficult to use the discount card I received the last time I used this site. Not much good to send a promo if customers can't use it.
Unless I'm wrong,I do not recall to fill the receipient's email address during ordering process. I think the option could be given to the one who makes the order.
Thanks! I think this service was a great value for a great price (relative to other companies)
The price I was charged was higher than the price shown when I chose the item. It was also not clear that a significant handling fee would be charged on top of the item price.
Quick and easy ordering experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members