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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Paula W.
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November 9, 2014

Date of experience: November 9, 2014
Diane C.
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At first I felt it was easy to choose and check out. Just hoped the flowers were delivered as quickly and looked as good. Well, though I paid to have delivery within 4 hours they could not do that. However, they DID call to tell me that and that they would "upgrade" the bouquet. Flowers were delivered the next day and my daughter sent me a picture. The bouquet looked small and sort of "squished". It was definitely not how it was represented on the website.

Date of experience: November 9, 2014
Stan L.
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Overall very satisfied with the order
November 9, 2014

Overall very satisfied with the order. To be able to place an order in the evening on line and have it delivered the next day is astounding! Following are a few points that would improve my shopping experience.

Paid for an expedited delivery that did not happen. Friendly customer service refunded the fee after I requested that they do so but I had to ask for my money back.

Would have liked an option to add a couple more accessories, Teddy Bears for the brother and sister but the option is not available on line.

Would like a better description of what the accessories to the flowers includes. Small, medium, large box of chocolates is not a useful nor meaningful description. Being able to determine the color of the teddy bear would be nice too. A picture is worth a thousand as the saying goes.

Date of experience: November 9, 2014
Maritess B.
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Didn't have the actual flower I ordered, they subtitute a different one.

Date of experience: November 8, 2014
Zurelee R.
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So far I love the fact that I can place an order overnight and the fact that its affordable compared to other places

Date of experience: November 8, 2014
Richard P.
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November 9, 2014

Date of experience: November 8, 2014
Wilfred u.
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November 9, 2014

Date of experience: November 8, 2014
Cara L.
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I sent this basket to my husband for his birthday
November 9, 2014

I sent this basket to my husband for his birthday. Seemed like a better alternative than flowers for a guy. He loved it! Delivered by the guaranteed time and had tons of good candy and snacks.

Date of experience: November 8, 2014
Wallace F.
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November 9, 2014

Date of experience: November 8, 2014
Rose O.
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Easy site to use--nice selections----hope it makes her day special! She loved it and it was delivered early in the day so she can enjoy it longer!

Date of experience: November 8, 2014
Russ J.
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I have ordered from this site two times now and it's very easy and user friendly.

Date of experience: November 8, 2014
Barbara E.
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Easy to find good products and easy ordering, paying, and quick delivery. The flowers were exactly what I ordered, were delivered by the time given, and was arranged beautifully.

Date of experience: November 8, 2014
Derrick L.
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Great!
November 9, 2014

Great!

Date of experience: November 8, 2014
Michael F.
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Photo of item was deceiving
November 9, 2014

Photo of item was deceiving. What was shown is not the item that was delivered. Disappointing and $10 coupon is a lame solution. Probably won't recommend your service.

Date of experience: November 8, 2014
Nermine I.
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It was great and I wish they send the same flower i see in the picture :) cause it's beautiful.

Date of experience: November 8, 2014
Tony C.
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November 9, 2014

Date of experience: November 8, 2014
Justin L.
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I ordered online and was a little skeptical since the overall product doesn't always look similar once you receive your delivered items. Boy was I wrong and she was completely blown away with how good her roses looked on her birthday. Absolutely wonderful job.

Date of experience: November 8, 2014
MICHELLE R.
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SO FAR QUICK AND EASY
November 9, 2014

SO FAR QUICK AND EASY. WONDERFUL SELECTION OF BOUQUETS.
Once the product was received it wasn't what I expected. Very different from the image on the site. The on site image showed a beautiful bright and full bouquet. The bouquet my mother received was pretty but not as vibrant nor full. Just not quite satisfied.

Date of experience: November 8, 2014
Yuki M.
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November 9, 2014

Date of experience: November 8, 2014
Crystal M.
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November 9, 2014

Date of experience: November 8, 2014