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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tica W.
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November 9, 2014

Date of experience: November 8, 2014
Shawna D.
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November 9, 2014

Date of experience: November 8, 2014
GERI L.
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November 9, 2014

Date of experience: November 8, 2014
Art W.
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Very easy site to use...
November 9, 2014

Very easy site to use...good pricing.

Date of experience: November 8, 2014
Barb F.
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An easy site to navigate
November 8, 2014

An easy site to navigate

Date of experience: November 8, 2014
Anne M.
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Great service, easy checkout and right on time delivery...Highly recommend *****

Date of experience: November 8, 2014
Lena L.
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Shipping and handling is overpriced but that is all flower services. I am unsure how the flower presentation as I could not view the smaller bouquets on the website.

Date of experience: November 8, 2014
John S.
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The only thing I was not happy with is the color of the roses, it said they were pink, but when she came home with them they were orange. Other then that it was a great experience, thank you.

Date of experience: November 8, 2014
Heather G.
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Great that I was offered free shipping, after leaving site to shop around for cheaper.

Date of experience: November 8, 2014
Matt K.
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Time was great, price was good, but my wife's name was spelled incorrectly on the card to her. I double-checked on the order and I submitted it correctly. Otherwise, everything was great.

Date of experience: November 8, 2014
Sarah O.
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I would have given five stars for all areas, but the shipping prices are outlandish!

Date of experience: November 8, 2014
Barbara O.
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I ordered a blue and white basket
November 8, 2014

I ordered a blue and white basket. It only had white flowers and they were sparse. I was not happy with the flowers for the price I paid.

Date of experience: November 8, 2014
chris T.
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Pricey and i dont like the whole price at the very end with hidden fees like the 299 same day charge who orders flowers a day ahead

Date of experience: November 8, 2014
Caroline V.
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A little expensive but I used to use Proflowers and Always had problems on their site. This left me happy instead of angry. Thanks!

Haven't seen the flowers yet but heard they were a big hit!

Date of experience: November 8, 2014
Dave K.
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Experience was very poor
November 8, 2014

Experience was very poor. I ordered expedited delivery for before noon delivery. Product was not delivered until 6:23pm. This was after I followed up at 1pm and was told it would be delivered soon. Then 3pm and was told it would be there in 1/2hr. Then 5pm when fromyouflowers.com could not get a hold of the local Florist.
This order was for a very special event and by it not being delivered as ordered ruined a long planned surprise. When I aked for a full credit (not a refund) I was sent a $20 gift certificate.
The Florist they used in Las Vegas was "City of Flowers". NEVER USE THEM if you expect ontime delivery for your occasion.

Date of experience: November 8, 2014
Sonty W.
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Great!
November 8, 2014

Great!

Date of experience: November 8, 2014
Susan S.
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Very easy
November 8, 2014

Very easy -- proces seem very reasonable. Hoping the product was just as exceptional. I couldn't see it as this was for a funeral across the country, but my sister was very appreciative.

Date of experience: November 8, 2014
Shiree Y.
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I thought I had ordered flowers that where on sale. Price was higher than I thought it said. Very satisfied with everything else.

Date of experience: November 8, 2014
Jenn X.
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You should specify your service fee during early checkout not at the final billing page

Date of experience: November 8, 2014
debbie m.
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I had awesome orders from you all twice nowll!
November 8, 2014

I had awesome orders from you all twice nowll!

Date of experience: November 8, 2014