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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Toni H.
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It was not clear that two items delivered to the same address would incur 2 lots of delivery and the tax was not mentioned until the end.

Date of experience: November 14, 2014
Frank M.
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It's good
November 15, 2014

It's good. Just expensive, flowers in general aren't worth the prices on here.
Flowers came 1 hr after promised. I spent $60 for a nice big flower arrangement but got only about 13 roses. Disappointed

Date of experience: November 14, 2014
Richard B.
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Great service and wife was happy
November 15, 2014

Great service and wife was happy.

Date of experience: November 14, 2014
Charles M.
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You do not disclose full price to include handling up front. This should be normal procedure!

Date of experience: November 14, 2014
Tom R.
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I order several times per year
November 15, 2014

I order several times per year. I need to be able to see what credits, discounts, and specials are on my account prior to order.

In addition to statement above now that order has been placed and delivered. 1. everything is a add on. Rather have all information up front. 2. Handling fee is a BS item. That's between the Vendor whom supplied product and fromyouflowers.com Quit milking the public, your being paid a fee from vendor at locations all over. 3. The before noon fee was paid and flowers still delivered late. This is the 2nd time flowers have been delivered late. 4. There's no way to apply credits provided from their staff for miss-handling of orders: the credits for next time expired or don't exist. 5. This will most likely be the last time I use the service do to add on after add on. I can google a local vendor for less money. I have done this in the past, and had better service. I'm willing for a real rep / manager to call or email me. All my information is stored on line in the account I set up.

Tom Ratner.

Date of experience: November 14, 2014
Arstella T.
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My order came after 6:30 p.m
November 15, 2014

My order came after 6:30 p.m. Some of the little bulbs fell out when I took them out of the box. They didn't look fresh from the farm and the flower didn't look anything like what I expected nor the picture.Arstella

Date of experience: November 14, 2014
tonya L.
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Very easy to order, but watch out because if you order the regular vase size then there are not as many flowers in it as what is in the photo. My daughter sent me a photo of what she received, and it is VERY sparse compared to the photo shown when I ordered. But she loved them anyways.

Date of experience: November 14, 2014
Susan E.
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This was a sympathy bouquet
November 15, 2014

This was a sympathy bouquet - I had picked the option for the florist to pick out the flowers - I thought they would have some white in it- but there was no white at all :(. It was very colorful... Not what I had envisioned for a sympathy bouquet- I will never chose that option for a sympathy bouquet again. With that being said - the flowers were beautiful for any other occasion.

Date of experience: November 14, 2014
Stacy Q.
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My sister love her bday bouquet!
November 15, 2014

My sister love her bday bouquet! And Thank you for the free shipping!

Date of experience: November 14, 2014
Janet M.
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The flower arrangement was beautiful
November 14, 2014

The flower arrangement was beautiful. I was very happy with my order

Date of experience: November 14, 2014
Virginia D.
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Fast and easy with great product selection
November 14, 2014

Fast and easy with great product selection

Date of experience: November 14, 2014
FRANK B.
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THANKS GUYS YOU ARE AWESOME!
November 14, 2014

THANKS GUYS YOU ARE AWESOME! The florists in my area was not dependable maybe you should consider a different Florist thank you!

Date of experience: November 14, 2014
Lori J.
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November 14, 2014

Date of experience: November 14, 2014
Janis K.
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EXTREMELY DISAPPOINTED!
November 14, 2014

EXTREMELY DISAPPOINTED! FALSE ADVERTISEMENT WE ORDER WHAT WAS SHOWN ON THE PICTURE AND WHAT WAS DELIVERED WAS NOTHING, I MEAN NOTHING LIKE THE PICTURE. WE SPECIFICALLY PICK THE ARRANGEMENT THAT WAS SHOWN BECAUSE WE FELL IN LOVE WITH IT. IT WAS A GREAT ARRANGEMENT TO SHOW THE PEACEFULNESS OF THE CROSS, AND AS CHRISTIANS WE BELIEVE IN THE CROSS. SOME OF THE FLOWERS WERE ALSO BRUISED AND WILTING.

WE ARE GRATEFUL THAT FLOWERS WERE DELIVERED WHEN ASKED BUT NOT WHAT WAS EXPECTED.
JUST BUY FLOWERS AND DONT EVEN BOTHER WITH THE ARRANGEMENTS!

Date of experience: November 14, 2014
JoAnn W.
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November 14, 2014

Date of experience: November 14, 2014
george m.
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November 14, 2014

Date of experience: November 14, 2014
karen Z.
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Easy ordering, satisfied recipient
November 14, 2014

Easy ordering, satisfied recipient. Flowers attractive and nicely presented.

Date of experience: November 14, 2014
Gabriel C.
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November 14, 2014

Date of experience: November 14, 2014
Lauren K.
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I called in to Customer Service with a specific request after placing my order. It was after normal business hours and they took care of everything so I didn't have to worry during a very stressful time. Thank you! We got a very nice arrangement too for a great price!

Date of experience: November 14, 2014
Susan S.
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Easy peasy!
November 14, 2014

Easy peasy! Liked the discount and same day delivery.

Date of experience: November 14, 2014