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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Fabian C.
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Service and handling charges atop delivery fee seems Excessive.

Date of experience: November 19, 2014
Mark L.
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Very satisfied
November 19, 2014

Very satisfied.

Date of experience: November 19, 2014
Cheryl L.
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Service and handling is a lot
November 19, 2014

Service and handling is a lot.

Date of experience: November 19, 2014
Joan I.
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Fantastic, great selections, great delivery
November 19, 2014

Fantastic, great selections, great delivery

Date of experience: November 19, 2014
Jonathan Z.
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November 19, 2014

Date of experience: November 19, 2014
Lori P.
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I have used your service twice now and am very satisfied with the results.

Date of experience: November 19, 2014
Bonnie F.
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The online shopping was great, ordering was simple & pricing was very reasonable. However I am not happy at all with the florist thatfulfilled the order. First I paid an additional 2.99 so the arrangement could be delivered on Sunday the day I ordered it. Then I typed a message to be sent with the arrangement along with a get well card signed by my husband and myself. The online order was placed around 9:30 at 2:30 I received a phone call from the florist stating they couldn't find a store open for them to get the Teddy Bear that was the biggest part of the arrangement. They stated they would have it delivered on Monday before 5pm and to make up for this the arrragement would be bigger and they would send a note stating that it was suppose to be deliveried yesterday. I reluctently agreed. Well I come to find out Monday Night around 8pm that the arrangement/gift ( Plush Teddy Bear with a Mylar get well balloon, and a smiley faced Sunflower in a vase) was indeed delivered but without my message or the one they were suppose to attach stating it was to be delivered the day before. Plus there was nothing additional added. But the worst part was there was no card attached. The patient had no idea who sent it until we spoke with the spouse and ask if the gift was received. The message I had typed in the message box online was the best part of the whole arrangement, It told the Bears name and why we were sending him. The arrangement without the message didn't have the effect that I was trying to give my friend. Very Very disappointed and will not use this Florist ever again.

Date of experience: November 19, 2014
Jodi B.
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November 19, 2014

Date of experience: November 19, 2014
justine j.
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A bit pricey, but beautiful flowers and a same-day delivery option. All well worth it!

Date of experience: November 19, 2014
Sandy S.
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So glad I stumbled across your website
November 19, 2014

So glad I stumbled across your website.
If all goes well, I'll definitely order again!

Date of experience: November 19, 2014
Mary A.
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November 19, 2014

Date of experience: November 19, 2014
Amanda E.
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November 19, 2014

Date of experience: November 19, 2014
Kasey K.
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November 19, 2014

Date of experience: November 19, 2014
George d.
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November 19, 2014

Date of experience: November 19, 2014
nancy s.
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November 19, 2014

Date of experience: November 19, 2014
Mary K.
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Best price for flowers online
November 19, 2014

Best price for flowers online - they were not purple as ordered, but pink instead. Not what I had intended since they were for a 1st time great-grand mother after the birth of her great-grandson (would not have chosen pink for a baby boy). She said they were lovely and she appreciated them very much.

Date of experience: November 19, 2014
JR S.
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Everything was great
November 19, 2014

Everything was great. My mom was very happy with the flowers so I will definitely purchase through your company again.

Date of experience: November 19, 2014
Peggy B.
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It's great to know when I order flowers for someone celebrating their day or event that I don't have to worry about the product. Thank you!

Date of experience: November 19, 2014
James N.
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Haven't received flowers yet so can't really give complete answer to your product/service question so I rated it average til I know more.
Also, while I understand your shipping and handling charges, it does look suspicious that my A/X saving pretty much equal your s&h charges.

Date of experience: November 19, 2014
Teri c.
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November 19, 2014

Date of experience: November 19, 2014