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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dee T.
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November 20, 2014

Date of experience: November 19, 2014
Sam R.
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I was very disappointed it was a day late
November 20, 2014

I was very disappointed it was a day late. Then it was almost the end of the second day. Then the flowers were not upgraded like I thought they would be, if they were then I would be sad to know what the original ones would have looked like. Very disappointing and it was for an apology and was very very important. I felt like they should have sent her another bouquet free. But instead i got a $12.00 credit.

Date of experience: November 19, 2014
ANDREA X.
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ONLY PROBLEM
November 20, 2014

ONLY PROBLEM- NO EDIT BUTTON FOR MESSAGE AREA, HAD TO DELETE THE PRODUCT AND START OVER

Once I recieved the order, it did not look like the picture online. Lots of empty space. Paid too much.

Date of experience: November 19, 2014
Debbie B.
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November 20, 2014

Date of experience: November 19, 2014
MARY R.
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LOVE YOUR PRICES
November 20, 2014

LOVE YOUR PRICES.

Date of experience: November 19, 2014
Nicole B.
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November 19, 2014

Date of experience: November 19, 2014
Christine G.
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The service/handling fee is too much
November 19, 2014

The service/handling fee is too much.

Date of experience: November 19, 2014
Rob M.
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The flowers I ordered were initially delivery to the shop "frozen." I received a phone call stating this with an apology and we worked out additional details. It was offered to "upgrade" the bouquet for my trouble. I appreciated this.

Date of experience: November 19, 2014
Richard K.
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Very simple
November 19, 2014

Very simple. Tried another online florist and couldn't get a delivery until after December 2 in this zip code. Thank you for making this delivery possible. Delivery was needed by 2 PM and flowers were at the funeral home in plenty of time. Thanks.

Date of experience: November 19, 2014
Barbara P.
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Very easy, very satisfying
November 19, 2014

Very easy, very satisfying

Date of experience: November 19, 2014
Gwenn O.
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Easy & fast!
November 19, 2014

Easy & fast! My Mom loved the flowers!

Date of experience: November 19, 2014
Melissa B.
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November 19, 2014

Date of experience: November 19, 2014
Jennifer M.
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Fast, easy, and convienent!
November 19, 2014

Fast, easy, and convienent! Thanks!

Date of experience: November 19, 2014
Beth R.
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November 19, 2014

Date of experience: November 19, 2014
Donna O.
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November 19, 2014

Date of experience: November 19, 2014
Sandy B.
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Only negative was that I was unable to Unselect a Mylar balloon, so had to start over...

After delivery, recipient sent me a photo of the flowers, and they didn't contain the lilies that were shown in the exhibit. As that is what I wanted most, I was very disappointed. Otherwise, service and website are fine.

Date of experience: November 19, 2014
Mikkel m.
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Despite showing up a day late, the flowers looked pretty and my girlfriend loved them.

Date of experience: November 19, 2014
Janice B.
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Great price with the discount!
November 19, 2014

Great price with the discount!

Date of experience: November 19, 2014
jessica T.
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November 19, 2014

Date of experience: November 19, 2014
Julie K.
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They were not able to deliver my plant on the date that I requested but were very timely in getting ahold of me to let me know and made my order right. They then contacted me to say that they did not have the exact flowers that I had ordered and that they would provide an upgrade at no cost. The recipient of the flowers was delighted but I actually don't know what the arrangement looks like. The communication from fromyouflowers was very good throughout, however.

Date of experience: November 19, 2014