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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Haven't received flowers yet so can't really give complete answer to your product/service question so I rated it average til I know more.
Also, while I understand your shipping and handling charges, it does look suspicious that my A/X saving pretty much equal your s&h charges.
The quick and ease to select and placed your order is superb. I ordered the flower arrangement, Pink n Pretty Bouquet. The arrangement my wife received was very different than the one depicted on your web page. The vase was different and the ratio of pink was less than that on your page. If my selection was not available, I would have expected a call from the florist to change my order. None was received - disappointed, big let down.
Best prices I could find for delivery! Amazing, truly AMAZING customer service. They answered my emails (yep, all 3) within in an hour and it wasn't a generic response! It was an actual answer to my questions. Thank you!
I sent my S-I-L your floral arrangement and birthday vase as a surprise for her birthday today! She was thrilled with the flowers and the vase! Thank you for doing your part in making her birthday extra special for her and for me.
Flowers were beautiful. They were exactly as ordered.
Received email stating order was delivered. Checked with recipient and was advised nothing was delivered. Customer service advised delivery was made but at neighbors house
I've used FromYouFlowers twice now and I've had a similar experience each time. The ordering process is simple and easy to use. The flower selection is very good and the site is well organized between what is available same-day, next-day, etc. My issue is that both times I have used the service it has been for same-day delivery and both times the florist was unable to make this happen after receiving a confirmation guarantee. Granted, customer service was good about calling me to update me about the situation and to offer me a refund on my expedited delivery, which I appreciate, but it is clear I cannot rely on this company for same-day flower delivery. I am grateful for the gracious customer service but I can no longer use or recommend a company that "guarantees" its delivery times when each time I have used it it has failed to deliver in the time promised.
Service fee is a little pricey.
This is my first time. I love it
Very easy ordering
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members