Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

L A.
0 reviews
0 helpful votes
Follow L A.
Unfollow L A.
Share Review
Report Review

Too many charges, sales tax and shipping & handling? Google's discount was irrelevant!

Date of experience: November 22, 2014
KELLY B.
0 reviews
0 helpful votes
Follow KELLY B.
Unfollow KELLY B.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
Susan S.
0 reviews
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

I paid for the 4 hour delivery and it was not received until 8 hours later. This is not acceptable. I blame the flower shop not the site. When I contacted customer service, I received a response quickly. For that I say thank you.
Also, I believe I was refunded the cost of the 4 hour delivery. If not, I would like this to happen.

Date of experience: November 22, 2014
Summer H.
0 reviews
0 helpful votes
Follow Summer H.
Unfollow Summer H.
Share Review
Report Review

Thanks for your prompt customer service!
November 23, 2014

Thanks for your prompt customer service!

Date of experience: November 22, 2014
Dino T.
0 reviews
0 helpful votes
Follow Dino T.
Unfollow Dino T.
Share Review
Report Review

Great prices, no complaints, great job!
November 23, 2014

Great prices, no complaints, great job!

Date of experience: November 22, 2014
Vern B.
0 reviews
0 helpful votes
Follow Vern B.
Unfollow Vern B.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
Greta Y.
0 reviews
0 helpful votes
Follow Greta Y.
Unfollow Greta Y.
Share Review
Report Review

I ordered online, they were delivered promptly, and I did not feel like there were exhorbitant service fees plus I didn't have any problems! I would definitely use this site again!

Date of experience: November 22, 2014
Jennifer M.
0 reviews
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
McEddy M.
0 reviews
0 helpful votes
Follow McEddy M.
Unfollow McEddy M.
Share Review
Report Review

I hope that my order will be delivered in 3 hrs
November 23, 2014

I hope that my order will be delivered in 3 hrs. As stated in your website.
The order is going to a business and they will be closed at 5:00pm.
I need the order to be delivered before 5:00 pm.

McEddy Masson

Date of experience: November 22, 2014
Gloria R.
0 reviews
0 helpful votes
Follow Gloria R.
Unfollow Gloria R.
Share Review
Report Review

I was expecting the choice of adding a balloon or candy to my order but it was not offered to me. The order process went well and customer service was great when I had to call them. My order was going to a hospital and I called to add a room number, which they did with no problems. Very courteous!

Date of experience: November 22, 2014
Andrew M.
0 reviews
0 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Share Review
Report Review

Buying flowers is easy, but there are so many hidden fees, it's upsetting. When I see a price, I want to pay that price, not 80% more. So frustrating. 31.99 < 49.99 (price next to picture vs. price paid).

Date of experience: November 22, 2014
James W.
0 reviews
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
Tom L.
0 reviews
0 helpful votes
Follow Tom L.
Unfollow Tom L.
Share Review
Report Review

I accidentaly placed two identical orders, when I reached checkout there was no way to cancel one, and even when I started over both orders were in my shopping cart. The only way I found to correct the problem was to start over again on a different computer. Delivery was prompt and, according to the recipient, much appreciated and I found the price to be very reasonable.

Date of experience: November 22, 2014
Margaret T.
0 reviews
0 helpful votes
Follow Margaret T.
Unfollow Margaret T.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
Evan N.
0 reviews
0 helpful votes
Follow Evan N.
Unfollow Evan N.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
Mary A.
0 reviews
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Easy transaction!
November 23, 2014

Easy transaction!

Date of experience: November 22, 2014
Lesa B.
0 reviews
0 helpful votes
Follow Lesa B.
Unfollow Lesa B.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
rhonda M.
0 reviews
0 helpful votes
Follow rhonda M.
Unfollow rhonda M.
Share Review
Report Review

I was very disappointed the Just Duckie order did not come in a duck container. That was the purpose of ordering the flowers I ordered. They were delivered in a glass vase a day late. My phone number was given in case there were any issues. I wanted a unique gift for my nephew and his wife to welcome their new baby girl. The duck was perfect. I was looking for something that could be used in the babies room once the flowers were disposed of. That was the entire theme of the order!

Date of experience: November 22, 2014
Alison G.
0 reviews
0 helpful votes
Follow Alison G.
Unfollow Alison G.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014
Maritsa U.
0 reviews
0 helpful votes
Follow Maritsa U.
Unfollow Maritsa U.
Share Review
Report Review

...
November 23, 2014

Date of experience: November 22, 2014