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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The delivery charge seemed a bit steep.
Appreciate the website- even i could use it!
Thanks.
Good pictures and easy to follow directions. Lovely flowers delivered promptly which was especially important because I had almost forgotten a very special occasion.
Shopping easy; recipient very happy with fruit
The flower spray arrangement was absolutely beautiful I loved it and the family loved it thank you so much
Quick, easy and great for last minute gifts. The basket was different from the picture but what my boyfriend received was better than the picture and it was a happy surprise :D i received an e-mail when the order was delivered and my boyfriend showed up at work with it waiting there for him. Very awesome experience and will order again in the future.
Appreciate the shipping being waived. Was a shock when I got to the final step. Should make that known before credit card info is entered.
My order was not delivered on time but customer service was friendly and compensated me a little which was helpful. I was very irritated but I understand things happen.
Your website was clear and easy to use with no hidden fees popping up just as I was about to confirm my order. I started the ordering process on a few site and didn't complete those orders because of the frustrations every time I was about to confirm the order. Your site was a pleasure to shop on! The delivery time was perfect and the recipient was thrilled!
I decided to order flowers for a family member and paid for same day delivery during the time allotted for same day delivery. However, customer service called me several hours later stating the florist would not be able to deliver the product the same day. The customer service representative told me they would refund the same day delivery charge. However, as of today, the money has not been refunded.
My second issue is that the flowers pictured online that I ordered was not the arrangement that was delivered. I understand that the flowers pictured on the website may not look exactly like what is delivered. However, I would expect the colors to be the same. I ordered a very colorful arrangement with bright yellow, purple, and red. What was delivered was a dull, boring arrangement with the yellow and purple, but no red roses. The red roses were replaced with a dull pink rose that made the arrangement look boring and dull. I was very disappointed. The florist should try to provide a flower that makes an arrangement pop and look vibrant, even if they run out of certain flowers. It is unclear why the florist didn't have all the flowers for my arrangement when it was delivered a day late. I will not be ordering from your site again.
Your expedited service for morning delivery was confusing and did not provide enough options that I could understand.
Thanks! It came 3 minutes before 12, so that was a little disappointing. But the flowers were beautiful and it great shape! :)
THE FLOWERS I RECEIVED LOOKED NOTHING LIKE THE DISPLAY ON THE INTERNET AND WHEN I RECEIVED THE FLOWERS SOME OF THEM WERE ALREADY WILTED. BY SATURDAY EVENING ALOT OF THE FLOWERS WERE WILTED AND TURNING BROWN. THIS WAS VERY DISAPPOINTED AND A WAIST OF MONEY I WILL NOT EVER ORDER FROM THIS WEBSITE AGAIN.HORRIBLE JUST HORRIBLE...DO NOT ORDER FROM THIS SITE YOU CAN GO TO THE SUPERMARKET AND GET A BETTER ARRANGMENT
Great selection, great price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members