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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kris W.
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November 24, 2014

Date of experience: November 23, 2014
natalie L.
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Yes it was fast and easy but I had to call for a conformation and when my niece sent me a picture of the flowers it didn't even look like what your company posted on their web site,your picture of the flowers I ordered were full and beautiful and my nieces weren't, yes she got flower's like in the picture, was disappointed.

Date of experience: November 23, 2014
Delores R.
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It was easy to do online and the selection options good and prices reasonable. The arrangement was the only one of its type and stood out.

Date of experience: November 23, 2014
Jeanne G.
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November 24, 2014

Date of experience: November 23, 2014
Pat W.
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I was very pleased with my recent order from "From You Flowers". The online ordering process was very simple. The next day delivery was great. And, my friends raved about the wonderful fruit basket they received.

Date of experience: November 23, 2014
Shane E.
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I ordered the flowers at 8:44 am and and paid to have them for 4 hour delivery. They were delivered at 5:20 pm and looked like they have been sitting in a hot car all day. I was very disappointed because someone told me to order from you. The flowers were wilted and looked very bad.

Date of experience: November 23, 2014
Jeannie E.
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November 24, 2014

Date of experience: November 23, 2014
Kristen f.
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It might be better to let your customers know up front what the delivery charge is. Was pretty surprised by the final cost.

Date of experience: November 23, 2014
Deborah F.
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November 24, 2014

Date of experience: November 23, 2014
dayana V.
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The product was gorgeous!
November 24, 2014

The product was gorgeous! The recipient loves them. But, the overall customer service was terrible. I paid for the noon delivery and the flowers arrive after 2:00pm. The driver called the recipient and asked until what time she will be at work because he wanted to make sure she would be there when the flowers arrive. What the hell! The surprise was ruined! The recipient called me and asked if I had ordered flowers. This was her birthday surprise and your company ruined it. I called and your rep was unfriendly, she spoke as if she didn't want to work, she didn't care that the was going on. She didn't help at all! Next time I'll be buying from another website and I will go on Google and any media source and post my dissatisfaction.

Date of experience: November 23, 2014
JayCee F.
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I saw the flowers and they were delivered on time
November 24, 2014

I saw the flowers and they were delivered on time. Very satisfied with my order.

Date of experience: November 23, 2014
Mehdi S.
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November 24, 2014

Date of experience: November 23, 2014
TIFFANY T.
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Everything appeared to be fine until my friend sent me a picture of the flowers. I ordered blue flowers and they were orange. Completely different than what I ordered.

Date of experience: November 23, 2014
Regina J.
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November 24, 2014

Date of experience: November 23, 2014
Charlotte Y.
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Nice to order on line
November 24, 2014

Nice to order on line. Arrangements were beautiful!

Date of experience: November 23, 2014
Ann F.
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ProFlowers always has fresh and fast delivery available! The flowers are beautifully arranged. Every time I've used them they haven't disappointed!

Date of experience: November 23, 2014
Anh M.
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I was so worried if the flower couldn't be at the Church before the service, so I paid extra, but it was still delivered late, one hour late and after the service, and I couldn't have chance to offer to God on the special Thanks Giving day. I am so devastated. Futhermore, I paid $60 for this delux centerpiece, but I couldn't believe in my eyes that it was so so small the flowers were. This centerpiece was just made me feel so ashame compare to other flower alters that donate to God. I would never order from this place again.

Date of experience: November 23, 2014
william C.
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Order found on the stairs of the recipient by a neighbor. Was not happy with the way they were delivered

Date of experience: November 23, 2014
Josh R.
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November 23, 2014

Date of experience: November 23, 2014
Loni K.
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Simple
November 23, 2014

Simple. Thank you

Date of experience: November 23, 2014