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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Roseann B.
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November 25, 2014

Date of experience: November 25, 2014
Barb M.
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November 25, 2014

Date of experience: November 25, 2014
Sandra A.
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November 25, 2014

Date of experience: November 24, 2014
LINDA B.
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IT WAS QUICK AND EASY!
November 25, 2014

IT WAS QUICK AND EASY! THE CUSTOMER SERVICE WAS EXCELLENT! THANKS SO MUCH ;)

Date of experience: November 24, 2014
Cynthia L.
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Flowers were lovely, my friend absolutely loved them, and I was so happy she was thrilled. Website was tricky: I could not edit the delivery message after moving forward from that page, and could not change delivery date without re-starting order.

Date of experience: November 24, 2014
Karen F.
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Great deal!
November 25, 2014

Great deal! Love the bonus of free delivery! Recipients were very pleased with the plants received.

Date of experience: November 24, 2014
Deirdre X.
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I've used service before and was extremely happy
November 25, 2014

I've used service before and was extremely happy. Would definitely use again.

Date of experience: November 24, 2014
Thomas R.
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November 25, 2014

Date of experience: November 24, 2014
Heidi M.
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Thanks
November 25, 2014

Thanks - great prices and quick ordering process!

Date of experience: November 24, 2014
Sonia G.
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November 25, 2014

Date of experience: November 24, 2014
kenneth g.
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Great prices and easy ordering
November 25, 2014

Great prices and easy ordering. Customer service replied to my email, about a question I had, very quickly. I will order from them again.

Date of experience: November 24, 2014
Pat J.
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Great savings!
November 25, 2014

Great savings! This is my first time using you.looking forward to good report from my granddaughter!

Date of experience: November 24, 2014
kim w.
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November 25, 2014

Date of experience: November 24, 2014
Gayle M.
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Very easy to navigate through site and quick!
November 25, 2014

Very easy to navigate through site and quick! Thank you for saving my hide today with same-day delivery option!

Date of experience: November 24, 2014
Svetlana Q.
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The price in the app had some kind of discount, but the final price did not have it.

Date of experience: November 24, 2014
WJ F.
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November 25, 2014

Date of experience: November 24, 2014
tonika f.
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November 25, 2014

Date of experience: November 24, 2014
Kerri W.
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Majority of flowers were not blooming and never opened after receipt. Carnations were small blooms and several roses never opened.

Date of experience: November 24, 2014
Katie W.
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Chose you guys over 1800 flowers due to free shipping. Other companies offer 20% off then charge crazy delivery fees that are more then the 20% discount.

I ordered flowers on Friday for Saturday delivery. I was not notified until 4:55on Saturday that you were unable to complete the order until Monday. Initially I was very annoyed but the customer service agent was very professional and helpful... Apologized a dozen times, offered an upgrade and offered to include a note apologizing to the recipient. I feel you guys went above and beyond in a tough situation and even though the flowers were not delivered the day I chose I am overall satisfied with the company! Thanks

Date of experience: November 24, 2014
John S.
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Excellent
November 24, 2014

Excellent. It was easy to see available products, and navigate through the ordering process. Prompt delivery, and a very delighted recipient.
Thank you.

Date of experience: November 24, 2014