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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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QUICK,EASY
Quick and right to the point!
It was a day late
Some of the flowers were already falling off and dying. Will not use again.
Great service. Will purchase more flower from here.
Flowers and service are wonderful. Thank you.
Easy process, nice variety of arrangements.
Should include billing info for international shoppers,,
It was a lot more user-friendly than the 1800Flowers site.
My mom was delighted with the flowers and the "huggable" teddy bear. She has just gotten out of the hospital after a long stay, and your beautiful flowers and bear made her feel so good. Thank you.
Issue 1: Waited all day for delivery confirmation that never came. I reached out twice by email and finally heard from local florist after 7PM that they found no one home. I asked why they didn't contact me sooner proactively and no reply. Eventually I provided the number of the recipient, spoiling the surprise, and arranged delivery to place of work but was well later.
Issue 2: Arrangement was much smaller (not slightly smaller as advertised) than the advertised picture and was significantly different as well, including different flowers and colors, clear instead of pink vase, and a ribbon that was casually tied around the vase instead of through the flowers as was advertised.
Looked to me as though the local florist didn't even take note of the advertised photo.
Was NOT what was expected. Delivery re sent next day, same arrangemt w/5 red roses.
Wanted "Tangerine Supreme Bouquet". Rec'd nothing orange, nothing pink or purple. Awful. Ugly yellow & green arrangement w/5 roses added to appease me. Nothing "multicolorful or cheery", I was embarrassed when she posted pics of the 2 bouquets on Facebook.
Poor quality for the price
When I ordered the snack basket for my dad, I thought I was getting the items in the basket, my dad did not receive even half of what I thought he was getting. I thought he was getting chips, candy bars in with his basket and he got cookies in a small box with hardly anything in them, and lots of chocolate stuff that I did not even see in the basket. Very disappointed in what my dad got. He told me the stuff he got, and none of it but the peanuts were what I thought I had ordered. For the price, the portion and items were a huge disappointment because most of it I didn't plan on him getting. My dad likes salty stuff. Only going to shop again because I am receiving a gift card for my disappointment, but after I use it, I will not be using this site again.
I think you should lower the service fee. The order was not delivered on the day that I requested. It was received a day later. Not good business especially when I get an email saying that my order was delivered. My mother received it s day later.
Easy access, great photos, quick & accurate.
THANKS
I paid for express early delivery and it was late. I called your number, and was told it shipped UPS and there was nothing you could do. Then I called UPS, got shunted around 3 times, finally explained that my wife's company would be closed at 7 Pm the day before thanksgiving and it would not help to try and deliver it then. After I basically was a jerk with about 3 people at UPS--only way to get their attention--they did deliver the order to the loading dock--not office--at my wife's office. So she at least eventually got the order. Horrible service by everyone involved.
Wonderful selection at reasonable prices. My friend was quite pleased with the arrangement; she said it really brightened her day.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members