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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joan T.
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I spent some time using this site because of the 15 AMEX Promo. Then you slapped on a 14.99 service fee, on top of a same day delivery charge- not to mention 39.99 is well overpriced for this particular selection-SAVED NOTHING!

Date of experience: November 28, 2014
Karen S.
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I sent the flowers to my family for Thanksgiving and they messaged me a picture of them and they loved them.

Date of experience: November 28, 2014
AH N.
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I'm suremy delivery issues were due to the timing of the holiday but they missed the next day delivery and because of the holiday it sat another day in the box. Most flowers were still buds but I was disappointed that it didn't get delivered on time.

Date of experience: November 28, 2014
Steve S.
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Was TOTALLY FRUSTRATED at 1800Flowers...
November 28, 2014

Was TOTALLY FRUSTRATED at 1800Flowers...saw your name on the AMEX offers and thought I'd give you a try. So far I am VERY IMPRESSED with your website, the products, and the pricing. Thank you

UPDATE: I requested that the flowers and chocolates be delivered on December 2 (the day before my mom's birthday). Instead, they were delivered the day before Thanksgiving...a bit early...if this was to be the case I wish I would have been contacted first. Other than the very early delivery, the order was fine. My mom loved the flower and chocolates.

Date of experience: November 28, 2014
Rebecca S.
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Pretty easy
November 28, 2014

Pretty easy. The arrangement was smaller than I expected and the flowered we're not as fresh as I would have liked but the recipients were pleased and said the delivery man was very nice.

Date of experience: November 28, 2014
Hiawatha B.
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November 28, 2014

Date of experience: November 28, 2014
Vicky P.
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Easy web site to use
November 28, 2014

Easy web site to use - especially for a beginner like me! Photographs and descriptions were very helpful.

After placing my order I realized that I had not included a message for one of the recipients. I contacted customer service via email, advised them of my problem and asked if the included message could be placed with the order. I received an answer SHORTLY thereafter advising me they had taken care of it and if there was anything else I needed. CUSTOMER SERVICE IS ALIVE AND WELL!

Both recipients advised me the flowers were beautiful. Both commented on the colors and quality of the flowers. In the past I had used another online floral service for everything from wedding showers to funerals. "fromyouflowers.com" is now my only floral service and has it's own "short-cut" key on my desk top.

As my mother is in an assisted living facility 10 hours from my home, I frequently send her little pick-me-ups just to let her know I'm thinking of her and to brighten her day. She really enjoys receiving floral gifts, the staff always comments about them and has let me know how much her attitude and general well-being benefits from receiving a remembrance from her daughter.

Thank you for your service and the outstanding quality of your product. Please feel free to use my name as an endorsement for your business.

Date of experience: November 28, 2014
Mary K.
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November 28, 2014

Date of experience: November 28, 2014
Lu J.
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I like your prices, products and expedited delivery service.

Date of experience: November 28, 2014
nate c.
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I have used the site several times and have never been disappointed in the results keep up the good work

Date of experience: November 28, 2014
Mike d.
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November 28, 2014

Date of experience: November 28, 2014
Savanna s.
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These were for a friend that lost her father and they the flowers couldn't of turned out better. She sent me a picture of them thanking me. I will come back and do business here!

Date of experience: November 28, 2014
Cheryl C.
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Easy and cheaper than other florist
November 28, 2014

Easy and cheaper than other florist. My daughter & son-in law are the ones I sent it to & she said it was very nice. They even called her to tell them it had been delivered. She called a neighbor & she brought them in for them till they got home from work. Very courtesy!
Thanks again for making a very sad time a little happier with goodies.

Date of experience: November 28, 2014
Yvette S.
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November 28, 2014

Date of experience: November 27, 2014
Tim S.
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November 28, 2014

Date of experience: November 27, 2014
Mary J.
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Beautiful arrangement, super value
November 28, 2014

Beautiful arrangement, super value

Date of experience: November 27, 2014
Claudette G.
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Site was difficult; I had to re enter info three times

Date of experience: November 27, 2014
John L.
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I was very pleased with my order, price was very reasonable, delivery fast and on time. Ill be using your services again. Thanks.

Date of experience: November 27, 2014
elaine Q.
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November 28, 2014

Date of experience: November 27, 2014
Maria b.
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Fast and easy service
November 28, 2014

Fast and easy service. Good prices

Date of experience: November 27, 2014