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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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phillip G.
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Tried several times and could not edit my birthday message.

Date of experience: December 1, 2014
Corey L.
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Ordered late Saturday night (11/29) and they were delivered before 11:30 Sunday morning (11/30). Couldn't be happier with the service

Date of experience: December 1, 2014
Chanel N.
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My order was supposed to be deleivered on Tuesday December 2nd between 9-5. My order got deleivered today at 2pm. I wanted my mom to recieve the flowers the day of her birthday, not the day before.

Date of experience: December 1, 2014
Margaret J.
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Excellent
December 2, 2014

Excellent. I have placed many orders with you, and have had only one problem with a vendor, which you quickly corrected. I will definitely continue to use you for my specific shopping needs. Thank you.

Date of experience: December 1, 2014
Penny W.
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I had to get help from Julie by phone
December 1, 2014

I had to get help from Julie by phone. She was very patient and kind. That kind of help is worth a mint. I will use your company again.

Date of experience: December 1, 2014
Debbie W.
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December 1, 2014

Date of experience: December 1, 2014
Ginny T.
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I placed 2 orders, exactly the same product
December 1, 2014

I placed 2 orders, exactly the same product. I don't know which one you are asking me to rate here.
One order went to Madison, NJ. It was perfect, as advertised, on time and really beautiful.
The other order went to Katy, TX. 1 day late and I had paid for expedited. Looked nothing like advertised, not the correct fall colors, not the correct candles and much smaller AND I paid for the Premium centerpiece on that one also. I called your customer service and explained and he reordered another to be sent the following day and it was. He credited me for expedited and premium choice. The replacement came the next day and was equally as poor as the first and this time they put yellow candles vs. brown candles in it! They were suppose to be orange. This arrangement look nothing like the delivery to Madison, NJ which was awesome.
They really need to find another florist in Katy, TX. P.s. Instead of a refund to my credit card I receive a site credit which is going to expire in a couple of days. Really?

Date of experience: December 1, 2014
Nancy X.
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This was a very easy process
December 1, 2014

This was a very easy process. I chose the most expensive bouquet of the three choices. I also asked for same day delivery. The same day charge seemed high, but she did get the flowers early in the morning so thanks for that! She also sent me a picture of the bouquet. While they were fresh and arranged nicely, I did think the flowers were mostly inexpensive ones like carnations and while the vase was large, the arrangement was not. I did save $10 on the order but feel like I got $8 less flowers.

I would try the service again but either lower my expectations or choose my own arrangement instead of trying to save time with the quick pic option.

Date of experience: December 1, 2014
Stephanie L.
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Awesome experience
December 1, 2014

Awesome experience-
There was a delay in the delivery time but customer service was very helpful and professional about helping me.
Happy Holidays to you,

Date of experience: December 1, 2014
Kathy T.
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A beautiful Holiday centerpiece was received by my relatives in North Carolina within a few hours of my placing the order. I was sent a photo of it, gorgeous! Thank you again for making a few more people very happy! Sincerely, Kathy

Date of experience: December 1, 2014
Melanie H.
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December 1, 2014

Date of experience: December 1, 2014
Kathy H.
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Very nice, and reasonable prices, thank you
December 1, 2014

Very nice, and reasonable prices, thank you.

Date of experience: December 1, 2014
Jessica T.
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There were a lot of beautiful arrangements to choose from. The site is well organized and easy to use, I thought I would have a difficult time finding flowers I could send same day, but I was pleasantly surprised that I did not. The flowers were for my moms birthday, she got them within 4 hours of me ordering (a few extra dollars), and loved them. They looked just like the picture, which I know is always a concern when ordering online. I will definitely be using this site again!

Date of experience: December 1, 2014
Maria G.
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December 1, 2014

Date of experience: December 1, 2014
Vincent N.
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So far so good!
December 1, 2014

So far so good!

Date of experience: December 1, 2014
Marybeth J.
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My mother thought the flowers were beautiful
December 1, 2014

My mother thought the flowers were beautiful. I will order again when needed. Thankyou for the great service.

Date of experience: December 1, 2014
cherie a.
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Excellent!
December 1, 2014

Excellent!

Date of experience: December 1, 2014
Dale L.
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December 1, 2014

Date of experience: December 1, 2014
Joanna L.
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December 1, 2014

Date of experience: December 1, 2014
Sally b.
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Clear and easy to use hope the flowers look as beautiful as your site depicts

Date of experience: December 1, 2014