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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Didn't really look like the picture on line!
Shopping was easy, we'll see how the delivery is and the product.
All's well that ends well, but there was a glitch in the original delivery date that was not caught until I learned the flowers had not been delivered and called fromyouflowers.com to find out what happened. The representative with whom I spoke was courteous and helpful, upgraded the bouquet I ordered and gave me a $20 gift certificate towards my next purchase, which was nice. But I do think fromyouflowers should have a way to catch delivery problems before the customer finds out the flowers weren't delivered. There should be some audit in place as part of the overall program to catch when an order hasn't been fulfilled. Again, the upgrade and gift certificate was a nice compensation and I do appreciate that, and will likely use the service again--but please be able to catch unfulfilled deliveries on your own without having to wait for a customer to catch it and call it in. Thanks!
The site was great and they promised that-day service, which is why I went with them. However, they called me to say they would not be able to keep that promise and would have to deliver the next day. They upgraded the package I bought, but I was disappointed because the entire purpose of choosing this company was their website promise to deliver on the same day.
Info for the saved recipient info did not populate the field in my account. Otherwise, great! My mother was thrilled with the arrangement!
I was very satisfied with the ease of shopping and delivery, but was NOT happy when I saw my flowers.
They were NOT as described or shown and appeared to be half wilted and old. This was my first and will be my last online flower buying experience.
Awesome experience
I'm amazed at the price!
The flowers were beautiful!
Easy ordering online, great customer service. Price is high compared to the quality I received this time. What I received was nothing like the picture and definitely not worth the price. I had a much better experience the last time. Not sure if I will chance ordering flowers online again but the online customer service was awesome!
Fast and easy. That's what I like.
Good selection of arrangements.
A ok, at a good price
Quick and easy
I sent them as a gift and they said they were pretty
Lillies used in arrangement were "very mature". Expect the recipient will be pulling them or replacing them soon with fresher flowers. Kind of a disappointment for the price paid.
I had these delivered to my sister after rehab from knee-replacement surgery. She was very pleased which makes me very pleased. Delivered the same day I ordered them. She sent a photo of them and they are beautiful...thanx!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members