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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Andrea I.
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December 24, 2014

Date of experience: December 23, 2014
Dora A.
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Great experience especially that many florists will not allow a credit card from customers living in Bermuda!

Date of experience: December 23, 2014
Vicki H.
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December 24, 2014

Date of experience: December 23, 2014
deb I.
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Love you guys!
December 24, 2014

Love you guys!
The delivery girl was on point! Thanks to her!

Date of experience: December 23, 2014
mark A.
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Flower arrangement was NOT that which was ordered
December 24, 2014

Flower arrangement was NOT that which was ordered. The florist they chose clearly was not up to standard. The arrangement was a complete disgrace and very disappointing and embarrassing having sent it to a friend.
I contacted Fromyouflowers, who in the end, agreed with me that the arrangement was poor and so refunded me fully.
I am satisfied with fromyouflowers for their final outcome.

Date of experience: December 23, 2014
Brete D.
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Great Customer service
December 24, 2014

Great Customer service. Very helpful with a small snafu, which alleviated itself. Thanks again.

Date of experience: December 23, 2014
Jose T.
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Excellent quick and clear instructions
December 24, 2014

Excellent quick and clear instructions

Date of experience: December 23, 2014
Maureen R.
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December 24, 2014

Date of experience: December 23, 2014
ruth P.
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Very easy beautiful flowers
December 24, 2014

Very easy beautiful flowers. Even prettier than shown.

Date of experience: December 23, 2014
Ms E.
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My recent shopping experience with From You Flowers turned out well. There was a problem with my initial order and I contacted Customer Service. They promptly responded and said they would quickly resolve the situation at no extra charge. A replacement order was placed and received very promptly. It turned out well and I am quite satisfied. I would definitely recommend this website for purchases and their Customer Service is excellent.
Thank you!

Date of experience: December 23, 2014
Judith K.
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Easy and reasonably priced
December 24, 2014

Easy and reasonably priced. Wonderful Selection.

Date of experience: December 23, 2014
charles d.
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Flower arrangement was just as pictured and delivery date was as I requested. Made my mother in law very happy.Good Job!

Date of experience: December 23, 2014
Kelly M.
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December 24, 2014

Date of experience: December 23, 2014
Stephen R.
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I ordered a centerpiece
December 24, 2014

I ordered a centerpiece - it just wasn't what I expected. I'm disappointed. It looks OK but that's it, just OK. Won't order this way again, sorry.

Date of experience: December 23, 2014
Patrick W.
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The flowers my mother received were really nice
December 24, 2014

The flowers my mother received were really nice. But I was contacted by customer service that no florist was available for a same day delivery. I paid the extra money for same day delivery, which was refunded, Customer Service was really good. But if a service is not available it should not be provided on the web site, you should know before you pay if something is not available. All in all, it turned out to be a really great experience for my mother who just loved the flowers. Only issue I really had was with the web page.

Date of experience: December 23, 2014
Stacey I.
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December 24, 2014

Date of experience: December 23, 2014
carolyn w.
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I sent three identical flower arrangements to my children and they were so happy and excited. This was for a Christmas happy!

Date of experience: December 23, 2014
Isabelle R.
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EASY AND QUICK
December 24, 2014

EASY AND QUICK
Not as nice as on the picture.

Date of experience: December 23, 2014
Barbara N.
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Excellent service!
December 23, 2014

Excellent service! Recipient was extremely pleased! Thank you very much!

Date of experience: December 23, 2014
Barbara C.
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December 23, 2014

Date of experience: December 23, 2014