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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I am very disappointed and upset with my experience with fromyouflowers. My order was not delivered on the day I had selected. I was not notified by fromyouflowers that there was any issue with the delivery, even though I gave my phone number for fromyouflowers to contact me if there was an issue with delivery. I found out the order was not delivered from the recipient. Once received, I asked the recipient how she liked the Holiday Flower Present Bouquet and she informed me that the bouquet was in a vase. I had her send me a picture of the bouquet she received and I was shocked to find it was NOT the item I had ordered and paid for. I am so upset with this! I specifically chose fromyouflowers over other flower delivery companies because I wanted the Holiday Flower Present arrangement. I feel taken advantage of and cheated by this company. I should be refunded for the item seeing as it was not what I paid for. I do not know why a different arrangement was sent instead of the one I selected and paid for or why I was not notified that the item I chose was not available. If I had known this information I would have cancelled my order. I am also quite angry that the day after I placed and paid for my order I began to receive emails stating that shipping was free. It was so annoying to receive multiple free shipping advertisements after I paid $15 in shipping fees and my order wasn't even delivered on the selected date. I will never use this company again and I will tell everyone about this terrible experience. I hope that you do not take advantage of other customers the way you have taken advantage of my patronage.
I shopped around and your prices and free delivery were very attractive.
After speaking with the recipient of my order, she confirmed that the floral arrangement did not arrive in a ceramic container as described online. It was in basket. I am disappointed with that.
I'm happy with my order my mother-in-law got her flowers on the right day and they were beautiful!
Shopping experience great... If this arrives on time and looks as good as the picture, I will be thrilled!
The arrangement delivered was carnations instead of the roses ordered. I notified customer service and they sent the ordered rose arrangement. I would certainly recommend them as they immediately fixed the problem with no additional charge. I will use fromyouflowers.com for my future flower needs.
Very easy! I opted to have the florist make the bouquet. I'm anxious to see what was created!
Update: Awesome delivery time, beautiful boquet. Glad I upgraded or boquet would have been too small.
Delivery fee is a little steep. It doesn't matter what day. I thought it would be cheaper on a week day.
I ordered a plant and my friend received cut flowers. Also, the delivery tag said Mr. Instead of Mr. & Mrs.
I didn't receive anything. I wasn't supposed to. I sent the flowers to someone else. They got them. They told me they were the most beautiful flowers they ever received.
The shopping experience was simple and having floral arrangement assistance when I could not decide what to send was a huge plus! Thank you!
Fast and efficient, should show the S & H charges right up front. Very satisfied. Thank you.
My aunt and uncle were very impressed with the Christmas tree in the hospital. While I paid for
Same day service, I received a phone call from the florist that she was backed up and the
Arrangement would not be delivered until the next day. I know it is the holidays, but I did place the order
Very early in the morning and was charged $2.99 for same day service.
It was a gift that was very well received
The processing and handling fee was hidden until the end which was unexpected. The product was much smaller than what I order and when I called and complained they sent out another "larger" product to replace what they had sent out which was no larger than the first product. Both times I was extremely dissatisfied with the product as neither looked anything like what I order and were substantially smaller.
Was very impressed to receive the free delivery email I ordered even though it was after Christmas
I was very pleased with the delivery time...especially as I changed the time to a day earlier and it wasnt a problem at all for fromyouflowers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members