Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Debra S.
0 reviews
0 helpful votes
Follow Debra S.
Unfollow Debra S.
Share Review
Report Review

I Love your service...
December 28, 2014

I Love your service...Thanks

Date of experience: December 27, 2014
Jayne S.
0 reviews
0 helpful votes
Follow Jayne S.
Unfollow Jayne S.
Share Review
Report Review

Always dependable
December 28, 2014

Always dependable

Date of experience: December 27, 2014
Jackie P.
0 reviews
0 helpful votes
Follow Jackie P.
Unfollow Jackie P.
Share Review
Report Review

I sent the Christmas tree flowers to a friend in Az
December 28, 2014

I sent the Christmas tree flowers to a friend in Az. I saw a picture of the flowers. They were very lacking from the picture on the sight. You had offered three options to buy. I picked the middle option. My order was 69.00. I was overcharged by 60.00 You should
Be ashamed of yourselves for the bait and switch. But thanks for letting me tell you how bad they looked. Instead of roses, you added 10 cent candy canes. Very disappointed.

Date of experience: December 27, 2014
Joann L.
0 reviews
0 helpful votes
Follow Joann L.
Unfollow Joann L.
Share Review
Report Review

I saw the order that was given as a gift...
December 28, 2014

I saw the order that was given as a gift... It did NIT look near like what the picture showed. I will take my business elsewhere... Very dissapointed

Date of experience: December 27, 2014
Matthew S.
0 reviews
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

...
December 28, 2014

Date of experience: December 27, 2014
Patricia C.
0 reviews
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

Have known Bates for years, love the site,makes it so easy to order flowers for my Momi had two orders one was flowers and one was a gift of sorts. The problems was you didn't deliv them together. Flowers came one day the next day the gift came?. Not exactly what I wanted.

Date of experience: December 27, 2014
Kaye M.
0 reviews
0 helpful votes
Follow Kaye M.
Unfollow Kaye M.
Share Review
Report Review

...
December 27, 2014

Date of experience: December 27, 2014
Tiffany W.
0 reviews
0 helpful votes
Follow Tiffany W.
Unfollow Tiffany W.
Share Review
Report Review

It was amazing!
December 27, 2014

It was amazing! The product was delivered on time and my fiancé loved it!

Date of experience: December 27, 2014
Ally P.
0 reviews
0 helpful votes
Follow Ally P.
Unfollow Ally P.
Share Review
Report Review

Awesome
December 27, 2014

Awesome - thank you

Date of experience: December 27, 2014
Kassandra O.
0 reviews
0 helpful votes
Follow Kassandra O.
Unfollow Kassandra O.
Share Review
Report Review

Your shipping is way to expensive how did it go from 49.99 to 76

Date of experience: December 27, 2014
RG V.
0 reviews
0 helpful votes
Follow RG V.
Unfollow RG V.
Share Review
Report Review

...
December 27, 2014

Date of experience: December 27, 2014
Steven C.
0 reviews
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Share Review
Report Review

...
December 27, 2014

Date of experience: December 27, 2014
Karen K.
0 reviews
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Share Review
Report Review

Nice and quick!
December 27, 2014

Nice and quick!

Date of experience: December 27, 2014
GB
1 review
0 helpful votes
Follow L B.
Unfollow L B.
Share Review
Report Review

Will never order from this website ever again. Please avoid- REALLY terrible service.

Two orders for two different addresses in two different states ordered for deliver on the 22nd Dec (Monday) before Christmas. Neither order was delivered. I was charged for both immediately. Two separate orders in two different states BOTH not delivered? I couldn't make other arrangements because fromyouflowers didn't tell me my orders didn't deliver. I found out when I called both intended recipients on Christmas day.

After several emails back and forth with no explanation, finally got a message from them on the 27th that the orders didn't deliver, and they would deliver the Christmas themed arrangements on the 27th with an apology and I would get a $10 gift certificate. Christmas themed flowers delivered two days after Christmas and a $10 gift certificate for a website that offers an ongoing discount of 20% on there website banner on the front page? Generous. I explained that having two orders undelivered is unacceptable. I'm now getting a full refund for both and they said they would send a "complimentary bouquet" to both intended recipients. Who knows if those will arrive or what they will look like (carnations, anyone?)- I won't count on it and will make other plans.

Please avoid.

UPDATE- found out from the recipients that the replacement "complimentary bouquet" was indeed carnations mixed with green filler...

Date of experience: December 27, 2014
alfred c.
0 reviews
0 helpful votes
Follow alfred c.
Unfollow alfred c.
Share Review
Report Review

...
December 27, 2014

Date of experience: December 27, 2014
Ter X.
0 reviews
0 helpful votes
Follow Ter X.
Unfollow Ter X.
Share Review
Report Review

So easy and great quality!
December 27, 2014

So easy and great quality!

Date of experience: December 27, 2014
Rose M.
0 reviews
0 helpful votes
Follow Rose M.
Unfollow Rose M.
Share Review
Report Review

This is a much better value than other online flower sites.
My sister received her flowers the morning of the date requested. She said they were very fresh and beautiful. She was completely pleased with them.

Date of experience: December 27, 2014
Wendy W.
0 reviews
0 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

The flowers were beautiful and delivered at the right time.

Date of experience: December 27, 2014
Tamara O.
0 reviews
0 helpful votes
Follow Tamara O.
Unfollow Tamara O.
Share Review
Report Review

LOVED free shipping and THAT is why I picked this site over others! Hoping the flowers are as nice as the price! VERY Special Presents! Thanks
Well...after seeing pics of one of the arrangements I sent, I am NOT as pleased as before! It looked NOTHING AT ALL Like the pic! THAT is why I picked it! BECAUSE Of how it looked! WOW! NOT even close! I know it said that "Regular" would be slightly smaller with a couple less flowers, but it DID NOT say it wouldn't even be close to the same thing! NOT COOL! NOT HAPPY ABOUT THAT AT ALL! Still waiting for pics of the others!

Date of experience: December 27, 2014
Angela R.
0 reviews
0 helpful votes
Follow Angela R.
Unfollow Angela R.
Share Review
Report Review

Experience was great
December 27, 2014

Experience was great. I found what I wanted and easy to complete purchase.

Date of experience: December 27, 2014