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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very simple and fast.This is my first time using the service but the recipient was grateful and very pleased. I will be using the service again.
Easy ordering, beautiful selection, but person I sent tree to, did not receive care instructions. Was very disappointed that I paid $14.99 for delivery with such close proximity to flower shop and very next day online, shipping was free!
THINGS DIDNT TURN OUT WITH MY OTHER 2 ORDERS BUT YOU MADE IT RIGHT
We switching from our regular purveyor and giving you a try. Hope we love it. Thank you! You're sample comment is exactly correct, we do love it and will be back. Thanks Tom
I spoke with your customer service rep when I had an issue concerning the delivery area of one of the arrangements I ordered (I ordered 3 at the same time). I figured out that the original zip code was off by one digit so I really solved my own problem. But the rep told me that with the accurate zip code there WAS A FLORIST in that area that would deliver on Christmas Eve to one of my relatives.
Then I got a call later that night from you. I was told then that there WAS NOT a florist that would be open to get the arrangement to the relative from another zip code (one of the other arrangements that I ordered), and that this arrangement would have to be delivered on 12/26, the day after Christmas. I was however pleased that I was offered a 10% discount on that arrangement, that the arrangement would be up graded (however I have no idea if this was really done by you), and that they would call my relative and apologize for the delay in the delivery (I do not also if this was done by you). So I was appreciative of the accomidations of Fromyouflowers.com for the delay and felt that this was fair for the delay in the delivery...something I do not think I would have recieved from another vendor. I thank you for this!
I had ordered flowers from here before with no problem. This time they were not delivered on time. Maybe because of the holiday and my parents live in the country. Anyway I was contacted by the company and I was able to express my dissatisfaction. They did offer a free upgrade and an apology. My mom did get her flowers with the new delivery date as promised and she loves them! I will still continue to use this company in the future as I'm sure this was only a 1 time mishap.
Quick and easy, although the day after I put in my order I received an email offer (from you) to send flowers eliminating the $14.99 fee, I find this rather upsetting and next year will wait till the last minute to see if this offer is available again.
Thanks
Excellent value for the money.
Compared to FTD, these prices are great! Will use From You Flowers from now on!
I've used you before and have always been very satisfied.
I am on a budget for sending flowers and the pictures do not show the lower cost flowers.
It was nice they called when my mom did not answer door right away. She is elderly and did not hear doorbell. When I called her she went to door to get flowers. She said they were beautiful. Thank you
EXCELENT SERVICE
As long as the order placed is as the picture in the ceramic sleigh all should be good,
Thank you delivered as pictured and was very pleased.
Great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members