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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jerold l.
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Flowers were just what I wanted, beautiful and good price. The only thing I did not like was I paid extra to deliver before noon and they did not show until 2:30... Other than that will satisfied..

Date of experience: January 18, 2015
JANIE I.
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I had put the wrong name down for delivery I called right away to correct it the call center said we will correct that. Well I got a call from the front desk where our daughter lives and they didn't know who to give the flowers to. The sat there all evening! I was promised a delivery by 6PM. This was 9 pm when the front desk got a hold of me. I was in school and don't get home till 9:15.

Date of experience: January 18, 2015
Martin U.
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The flowers got there in time but it wasn't what I expected, I think I paid a little bit too much.

Date of experience: January 18, 2015
wilma w.
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The flowers was everything I ask for, I was very pleased.

Date of experience: January 17, 2015
chuck U.
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Very nice arrangement
January 18, 2015

Very nice arrangement
Helpful customer service rep
Will be using again

Date of experience: January 17, 2015
Nannette N.
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The flowers were red as the picture showed, but they were not as large as the deluxe picture stated they would be. They looked more like the smaller vase of flowers. The delivery time was excellent.

Date of experience: January 17, 2015
ron O.
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...
January 18, 2015

Date of experience: January 17, 2015
Lindsay S.
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Thanks for the free shipping!
January 18, 2015

Thanks for the free shipping! That's a nice incentive and it will make me shop on your site again!

Date of experience: January 17, 2015
tim l.
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Delivered as promised
January 18, 2015

Delivered as promised. My only complaint is that the flowers only lasted a week.

Date of experience: January 17, 2015
philip c.
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Please let me no when it goes out by e-mail thank you all so very much cook family

Date of experience: January 17, 2015
Michelle G.
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Think the service & handling charge should b a...
January 18, 2015

Think the service & handling charge should b a little cheaper

Date of experience: January 17, 2015
Lili O.
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I did not like the expedited shipping
January 18, 2015

I did not like the expedited shipping. The recipient got the flowers the next day even with the expedited shipping.

Date of experience: January 17, 2015
Shipra U.
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...
January 18, 2015

Date of experience: January 17, 2015
Gail O.
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Easy to order!
January 18, 2015

Easy to order!

Very surprised at the delivery fee snd one day service fee! Tarnished the experience and the flowers were not as pictured in the photo!

Date of experience: January 17, 2015
Karen J.
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I ordered flowers for my mother's birthday for same day delivery. In the afternoon I received a call saying the flowers weren't going to be delivered that day, they would refund the same day delivery fee (it hasn't happened yet). My mom received the flowers the next day in the afternoon. I would've been ok with the flowers being a day late, but i'm not because the bouquet she received doesn't look anything like the one i paid for online. I didn't complain to the company, but i'll never buy flowers from them again. It was my first time ordering flowers online. Bad experience.

Date of experience: January 17, 2015
Gregory M.
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Everything was excellent,except that I paid for extra money for guaranteed delivery before 12, my order got delivered around 1:45-2:00pm.

Date of experience: January 17, 2015
Grace Q.
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I wish the servicing fee had been listed before I went to check out. I was surprised by how much more expensive my order was.

Date of experience: January 17, 2015
LaGarrius T.
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Great site and convenient
January 18, 2015

Great site and convenient

Date of experience: January 17, 2015
Karin D.
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January 18, 2015

Date of experience: January 17, 2015
Jennifer W.
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I had no issues
January 18, 2015

I had no issues. I ordered flowers on a Thursday night to be delivered the following day to a friend in the hospital. She received them at the later end of the time frame of when she should have received them, which is totally fine. I was told by her that they were beautiful and really made her day! I am in Indiana and had them sent to a hospital in Minnesota.

Date of experience: January 17, 2015