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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Stephanie M.
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I really like this site and the corporate discount is fantastic. I ordered a build your own boquet and I was able to choose the color. My friend's favorite color is purple so I asked that they all be lavender. She sent me a video thanking me for the flowers and I didn't see any purple ones in there at all. That was disappointing but she loved them anyway and they were very nice, just not what I had in mind.

Date of experience: January 20, 2015
Donna N.
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The product delivered was not the product ordered
January 20, 2015

The product delivered was not the product ordered. The arrangement was to be displayed in a glass pitcher (lemonade pitcher) and was not. It was placed in a normal fishbowl type vase. Little disappointing but overall the arrangement received was pretty. Hence the 3 stars.

Date of experience: January 20, 2015
Bryan Y.
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January 20, 2015

Date of experience: January 20, 2015
DGlover U.
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It was beautiful, and my sister enjoyed her unique flower cake.

Date of experience: January 20, 2015
shaday V.
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January 20, 2015

Date of experience: January 20, 2015
JoAnn T.
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January 20, 2015

Date of experience: January 20, 2015
Sierra Z.
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Overall my experience was just ok
January 20, 2015

Overall my experience was just ok. I trusted that ordering two hours before the deadline for same day delivery would ensure same day delivery, however, my mother received her birthday flowers two days after her birthday. Customer service is excellent and they were generous with trying to amend the situation but my mom's birthday flowers were late and there's nothing that can change that. Given the customer service I might try again in the future.

Date of experience: January 20, 2015
Mary P.
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Just a suggestion, but in my opinion the web site could be improved by showing the delivery/handling/service fee so we know exactly what we're paying before we have to put all that info in.

Date of experience: January 20, 2015
melissa D.
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Great prices but expensive handling fee!
January 20, 2015

Great prices but expensive handling fee! Edited to add, I was a little disappointed with the flower arrangement delivered. My sister in law loved it but I felt it did not represent what I had picked to be delivered very well. Also it was much smaller than I expected and I picked the deluxe size that says is shown in the stock pictures. It looks like they crammed the flowers into the tiniest vase possible, there was no bow wrapped around the vase and the arrangement just didn't look like I was expecting it to based off the picture.

Date of experience: January 20, 2015
braulio m.
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Very pleasant, prices are very fair and the website was excellent. I will never use you again, the flower company that you contracted to deliver my flowers was horrible. They didn't deliver in the time that you promised. I ordered at 8:30 am and you didn't deliver until after 3pm. I paid the extra fee to have them delivered within the 4 hour time frame you promised but that didn't happen. And when they did arrive it was a horrible arrangement. I was embarrassed that my wife received that bouquet at her office. I wouldn't have paid more that 20$ for that arrangement. Again, I will never use you guys and I will make sure to tell everyone I know about my experience. By the way, I paid over $85 for that ridiculous flower arrangement!

Date of experience: January 20, 2015
Avis C.
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The service/handling fee should be given before purchase.

Date of experience: January 20, 2015
Mary B.
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January 20, 2015

Date of experience: January 20, 2015
Frances J.
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January 20, 2015

Date of experience: January 20, 2015
Fran K.
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Easy and quick, my kind of shopping
January 20, 2015

Easy and quick, my kind of shopping.

Date of experience: January 20, 2015
Ben h.
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January 20, 2015

Date of experience: January 20, 2015
Ravi W.
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January 20, 2015

Date of experience: January 20, 2015
Jonah Q.
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I paid $97 for about 8 balloons, a small box of chocolates and a small teddy bear which should have been a big one. Completely wasted my money.

Date of experience: January 20, 2015
Red R.
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Always good on this site
January 20, 2015

Always good on this site.

Date of experience: January 20, 2015
Jennifer O.
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January 20, 2015

Date of experience: January 19, 2015
DAWN D.
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The customer service was very good
January 20, 2015

The customer service was very good. I had a concern about a coupon I was unable to use on the website and they quickly resolved the issue. Good customer service!

Date of experience: January 19, 2015