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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Robert P.
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January 20, 2015

Date of experience: January 19, 2015
Bonnie J.
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Its been great!
January 20, 2015

Its been great!

Date of experience: January 19, 2015
debe o.
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January 20, 2015

Date of experience: January 19, 2015
Betty B.
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Did not look like what I picked out, only thing right it had the right flowers but vase and flowers was not arranged the same

Date of experience: January 19, 2015
Katie W.
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The website was easy to navigate and I was pleased with the prices. Fromyouflowers was unable to locate a florist who could deliver on the day I specified (Sunday) so they quickly emailed me and offered an upgrade with delivery the next day. I was fine with that and appreciated the upgrade. The florist called to tell me that the recipient was not home and the flowers had been left with the neighbor (he even gave me the neighbor's address). I thought that was courteous. However, my aunt just sent me a picture of the flowers and it was not at all what I was expecting. I selected a florists' choice sympathy bouquet and expected it to be all white flowers like the pictures indicated. This was a bouquet of cheaper flowers with lots of color. If this was an upgrade, I'm afraid to see what my original purchase would have been. I would give an A for experience but a C or D for delivered product.

Date of experience: January 19, 2015
Robin B.
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Friend sent me a picture of the flowers that I ordered for her. They are not at all what I expected them to actually be. The arrangement is different, smaller and in a different vase than shown on the site and stated in the description. I plan to contact customer service over this issue

Date of experience: January 19, 2015
Victoria F.
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Very difficult ordering from mobile!
January 20, 2015

Very difficult ordering from mobile! Unable to just edit and return to cart! Had to delete previous order and redo everything. The arrangement looked HORRIBLE! Will never buy from this site again!

Date of experience: January 19, 2015
Everett M.
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It's was great
January 20, 2015

It's was great

Date of experience: January 19, 2015
Cheryl L.
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No problem
January 20, 2015

No problem. Only need better descriptions especially when upgrading. Have not seen the final product as it was delivered in NYC and I live in GA

Date of experience: January 19, 2015
Chris G.
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Too many ads pop up :(
January 20, 2015

Too many ads pop up :(

Date of experience: January 19, 2015
Erick X.
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I ordered a bouquet for my girlfriend for our anniversary this past weekend. Now the color I ordered off the website was yellow, which they ended up giving me orange instead, because the yellow was unavailable. Now I also upgraded the bouquet to the premium one which I was under the impression that they were going to receive a bigger and fuller bouquet. That was not the case, the boquet my girlfriend recieved was not was described as the premium upgraded package that I had paid for. If what I recieved was the upgraded package I don't want to imagine how small the normal one would actually be. I can email a picture of what was recieved if needed. But I just want to say I wasn't very pleased with my experience.

Date of experience: January 19, 2015
Jasmina X.
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January 20, 2015

Date of experience: January 19, 2015
Nancy T.
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The plant I ordered was for my friend whose eldest son died. She said it was very pretty and fresh. I have not seen it personally as I ordered it sent to her home and not the funeral. Thank you for the prompt delivery.

Date of experience: January 19, 2015
DEBORAH H.
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January 20, 2015

Date of experience: January 19, 2015
Brittany F.
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Very easy and selection is great!
January 20, 2015

Very easy and selection is great!
Sherrie was an amazing help when I had made a mistake with my
Online order. She took care of everything immediately and efficiently! Great business will definitely use again!

Date of experience: January 19, 2015
curtis a.
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Paid extra $5.00 to have my purchase delivered in the morning. Flowers were not delivered until 3pm

Date of experience: January 19, 2015
Shaye D.
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First time using the site
January 20, 2015

First time using the site. Very positive experience and will definitely use again!

Date of experience: January 19, 2015
Andrea A.
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A perfect transaction in every way
January 20, 2015

A perfect transaction in every way. Buy from with confidence.

Date of experience: January 19, 2015
Linda M.
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January 20, 2015

Date of experience: January 19, 2015
Wanda E.
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The shopping experience was good
January 20, 2015

The shopping experience was good. Now as long as they are delivered on time I will give you a five star rating.

Per my mother (the flowers were delivered to a funeral of a baby boy in another state, my mother lives there and attended.) the flowers arrived on time and were exactly what I described to her. They were lovely and the father actually used a rose from them to include in the casket.

Date of experience: January 19, 2015