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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Alex C.
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There was a large shipping and handling fee that I was not aware about. From a 27 dollar order of flowers to a 50 dollar order was not what I was looking for. Very disappointed this was brought upon me at the checkout on the last page!

Date of experience: February 22, 2015
Sean D.
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February 22, 2015

Date of experience: February 22, 2015
Bryan J.
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February 22, 2015

Date of experience: February 22, 2015
Katherine Y.
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I found it easy to find a variety to choose from as well as placing my order.Thank You

Date of experience: February 22, 2015
Pat D.
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My first time ordering and it went GREAT!
February 22, 2015

My first time ordering and it went GREAT! Will be ordering again.

Date of experience: February 22, 2015
ceara f.
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Prices are a little expensive
February 22, 2015

Prices are a little expensive. The set up of the website was good.

Date of experience: February 22, 2015
Jennifer W.
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It is an easy site to get around on
February 22, 2015

It is an easy site to get around on. Also you have arrangements that other popular sites do not have:)
It was not what I ordered. Not even close! If your company didn't have the flowers I had picked, I would of liked a call or maybe an email of a photo of the flowers that we're going to be sent, so I would know they were in the same price range and so I wasn't shocked when my mom showed them to me.

Date of experience: February 22, 2015
Lori B.
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This is the 3rd time in the last 30 days I have used you and service has been awesome. Thank you

Date of experience: February 22, 2015
Melanie B.
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February 22, 2015

Date of experience: February 22, 2015
jay M.
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The test will be if the flowers arrive as ordered...they arrived as planned within the 4 hour window. The order was for my daughter, who lives in a sorority house. The delivery man was having trouble getting access to the home (middle of the day, no one answered). He waited until one of the girls was leaving and asked that she give the flowers to my daughter. He was willing to do what it took to deliver the flowers as planned. And he called me back when he had delivered the flowers. Nice.

Date of experience: February 22, 2015
Joy F.
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Done quickly and nicely
February 22, 2015

Done quickly and nicely

Date of experience: February 22, 2015
justin P.
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February 22, 2015

Date of experience: February 22, 2015
Brittany O.
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February 22, 2015

Date of experience: February 22, 2015
Cindy H.
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February 22, 2015

Date of experience: February 22, 2015
Elena E.
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Flowers were for my dad's viewing
February 22, 2015

Flowers were for my dad's viewing. They were 6 hours late. Customer service kept lying as to why they were not there. First they said they were delivered. Swore the funeral home had them.Then they said the driver was on his way then they said the driver was injured in an accident earlier that day-that he fell first thing in the morning and thatItheyneeded a new driver. Service was awfu.l Quality was awful.product does not look like what was in the picture I'm very hurt and disappointed and will file a complaint with Better Business. Elena Balovlenkov

Date of experience: February 22, 2015
scott p.
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Expensive but very good
February 22, 2015

Expensive but very good.

Date of experience: February 22, 2015
Jane X.
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February 22, 2015

Date of experience: February 22, 2015
wendy f.
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February 22, 2015

Date of experience: February 22, 2015
Christian P.
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February 22, 2015

Date of experience: February 22, 2015
Heather H.
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The flowers that were sent were more beautiful an larger than the picture! They were so fragrant and sent in a timely manner. I will definitely use you from now on and have already recommended this website to two others! Very happy customer! Thank you

Date of experience: February 22, 2015