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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Bea G.
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March 11, 2015

Date of experience: March 11, 2015
chaune L.
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Need more sunflower in bouquet
March 11, 2015

Need more sunflower in bouquet

Date of experience: March 11, 2015
Sara E.
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I placed a same-day order and the flowers were delivered in under two hours. I am very happy with my experience. Thanks!

Date of experience: March 11, 2015
Amanda L.
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Absolutely disgraceful
March 11, 2015

Absolutely disgraceful. The flowers that my sister received we NOT EVEN CLOSE to what I ordered on the Foryouflowers.com website. I should be demanding a full refund I am so digusted with this company. This is the second time I tried to use this ridiculous service and WILL NEVER EVER again. I have posted on Twitter, Instagram, and FaceBook so far to make sure no one else gets ripped off. What a joke. My 8 year old could have put together a better looking arrangement. What a horrible company. The only thing they did right was to deliver it on the correct day after charging and extra $18 to do so. NEVER USE FROMYOUFLOWERS.COM

Date of experience: March 11, 2015
Brian C.
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Overall it was an average experience
March 11, 2015

Overall it was an average experience. I paid extra for my order to arrive within 4 hours. Half of my order did and I had to call on the other half. I was told I would be refunded the extra fees. I guess I'll see what happens with that and decide whether you're going to be my go to for other purchases.

Date of experience: March 11, 2015
Melissa W.
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It was a gift
March 11, 2015

It was a gift - I called to ensure the party received it and they had.

Date of experience: March 11, 2015
Christina H.
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Easy to order, on time, and customer service replied to an inquiry I made about my order via email promptly!

Date of experience: March 11, 2015
Yaneth p.
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March 11, 2015

Date of experience: March 11, 2015
jamielyn F.
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They did not put the card and greetings that i had requested. So the person receiving the flowers did not know who it was from.

Date of experience: March 11, 2015
chay X.
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Very simple process..
March 11, 2015

Very simple process. They were ordered less than 24 hour and delivered. Beautiful! Got lots of compliments on the arrangement. In fact they could only choose a couple to take to off site grave site 2 hours away and mine were chosen.

Thank you

Chay S

Date of experience: March 11, 2015
mary j.
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Thank you for prompt service!
March 11, 2015

Thank you for prompt service! The flowers were beautiful & cheered up my daughter away at college.

Date of experience: March 11, 2015
Bettina O.
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March 11, 2015

Date of experience: March 11, 2015
Fran J.
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I thought was fair for what was offered, but 15$ for shipping and handling a bit steep.

Date of experience: March 11, 2015
Mayra M.
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March 11, 2015

Date of experience: March 11, 2015
Wayne O.
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I accidently entered the wrong delivery address. When I realized it, I called customer service and they were able to get it corrected and delivered to the right place. Very great experience, will use them again!

Date of experience: March 11, 2015
annon J.
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I was extremely disappointed on delivery time as it was time sensitive. I ordered for same day and they were not able to deliver until the following day. I will say however, they did upgrade the arrangement in compensation. It was nice that I was able to order from Canada and have them deliver in the US. My overall experience was good.

Date of experience: March 11, 2015
Lela B.
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March 11, 2015

Date of experience: March 11, 2015
mark M.
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March 11, 2015

Date of experience: March 11, 2015
daria j.
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My experience was great the product was aweful it did not look like the picture there where's two very ugly roses and only 2 lillies

Date of experience: March 11, 2015
Colin P.
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March 11, 2015

Date of experience: March 11, 2015