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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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JOHN K.
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The worst experience ever
March 11, 2015

The worst experience ever. I paid for expedited service ordered this product for a specific purpose in a limited time frame for use of this product, this was supposed to be delivered in the morning, I received the order at 4pm. I overpaid for a service that was not delivered. The representative I spoke to named Jennifer could not have been more pleasant and professional, but that does not change the fact that that I paid for and expedited service guaranteeing a morning delivery, and I did not receive it. The delivery person was totally unprofessional, his appearance was disgusting at best. Except for the courteous and professional manner that the representative Jennifer displayed, the overall experience was horrible. A service I would never use again..

Date of experience: March 11, 2015
Sherry P.
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The selection was amazing,and it was easy to shop the
website.Not to mention the prices were reasonable.I
Will use them again.

Date of experience: March 11, 2015
Terrance W.
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Was disappointed with the final arrangement
March 11, 2015

Was disappointed with the final arrangement. I was hoping that the purple themed bouquet would have actual purple flowers.

Date of experience: March 11, 2015
HAPPY C.
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QUICK AND EASY
March 11, 2015

QUICK AND EASY. USE THIS SERVICE ALL THE TIME. ALL MY RECIPIENTS HAVE BEEN HAPPY WITH ITEMS RECEIVED.

THIS MOST RECENT ORDER WAS FOR MY GODDAUGHTERS BIRTHDAY. SHE LOVED THE BALLOONS! SAID THEY WERE "AWESOME".

DID NOT DELIVER SAME DAY AS REQUESTED. HOWEVER, 4UFLOWERS AGREED TO REFUND $2.99 SAME DAY FEE.

Date of experience: March 11, 2015
Tom S.
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Good selection of flowers for decent prices
March 11, 2015

Good selection of flowers for decent prices

Date of experience: March 11, 2015
Abel W.
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I paid to deliver the flowers before 10:30 am and the flowers arrived at 12:30.
I will call fromyouflowers.com to get that money back.

Date of experience: March 11, 2015
Jeremiah H.
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...
March 11, 2015

Date of experience: March 11, 2015
Donna A.
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The receipient of the flowers I sent said the flowers were beautiful.

Date of experience: March 11, 2015
Sally T.
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This was a gift to my son & his family
March 11, 2015

This was a gift to my son & his family. They were delighted with the flowers & sent me a photo which I was pleased with. My 8 yo grandson slept with the teddy & tied the balloon to his bed. Thank you.

Date of experience: March 11, 2015
Rita L.
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First time
March 11, 2015

First time. Waiting to hear how the flowers arrive and if they are as beautiful as the pictures!

I love having an alternative to ProFlowers or FTD...had issues with both.
Thank you, Rita

Date of experience: March 11, 2015
Toni O.
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March 11, 2015

Date of experience: March 11, 2015
megan D.
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March 11, 2015

Date of experience: March 11, 2015
Jason K.
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Pathetic when you offer free shipping you take discount away

*very disappointed with outcome of flowers received versus the look of pic.

Date of experience: March 11, 2015
Kathy F.
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March 11, 2015

Date of experience: March 11, 2015
Gina C.
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Thank you for waving the shipping fee my mother loved her flowers and the price was great thank you so much

Date of experience: March 11, 2015
Marie X.
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Wonderful selection to choose from
March 11, 2015

Wonderful selection to choose from

Date of experience: March 11, 2015
Wil Q.
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March 11, 2015

Date of experience: March 11, 2015
Susan Z.
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March 11, 2015

Date of experience: March 11, 2015
Stefanee G.
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The order for Andrea Ling was delivered a day too early

Date of experience: March 11, 2015
Sue N.
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I use this service a couple of times a year and I will continue to use them. I am quite satisfied with their products, service and responsiveness.

Date of experience: March 11, 2015