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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy to use and the flowers are beautiful
Delivery was delayed a day then they didn't get delivered until late afternoon the following day
Had a seamless experience. Their website is really easy to use. The prices are also decent. I noticed that they are actually a little cheaper than 800flowers.
It was easy to order lovely arrangements.
SERVICE DID HELP WITH ANOTHERS HEALING. THANKS
Full size roses missing flowers were dead in three days. I don't plan on ever using this site again
I was very disappointed with the service. I ordered sympathy flowers in the morning for an evening visitation. The flowers never arrived. I contacted customer service that evening and they replied telling me that the delivery did not occur due to the bad weather. I requested that the delivery be made the following day for the memorial service from 12-1 pm. The following morning I requested a status report from customer service and they told me at 10:00 am that the florist had sent my order out for a "timely" delivery. I did receive a confirmation email from customer service after 1:30 pm stating that the flowers had been delivered (obviously a form letter since it had the previous day's date). However, when I checked with a family member present at the memorial service, he told me there were no new flowers delivered since the previous evening's visitation. The entire experience was extremely disappointing and frustrating. While customer service did respond within the hour as they advertised, their assertions of "satisfaction guaranteed" and "same day delivery" are not true. Even with the bad weather, the florist should have contacted customer service to inform them they were not making deliveries that day. Then customer service could have provided another florist or at least let me know they could not complete my order so I could have made other arrangements myself.
Great selection, love the discounts, quick & easy ordering.
I wasn't going to place an order but once I left the sight I received an email about free shipping and had to come back because I loved the customized vase.
Loved it! The website is awesome! THANK YOU!
The flowers that I ordered for my mother's birthday were not available. I ordered them in time for the guarantee delievery, however did not get notification that they would not be delievered until 2pm on the date of delivery. It was disappointing being that I am in another state and wanted these flowers to be there for my mothers birthday. So I was told that the flowers would be upgraded and sent the next day. After recieving pictures of the flowers it did not appear that they were upgraded. ( I have ordered from the company in the past) and I just wasnt happy with the flowers. Its dishearting to spend over $50 for flowers and not have them delievered when expected and not be pleased once they are delievered. I feel like I should have been offered something more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members