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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Same day delivery did not happen, please deduct that charge from my bill
It was easy and cost effective, will see how the flowers come out.m
The bouquet had no resemblance to what was ordered. I emailed photo to *******@fromyouflowers.com. It was returned undelivered because recipients server did not accept. I plan to call again next week as I don't believe from you flowers would have expected that from florist
That was easy Thanks
I would like for the options of balloons look closer to the one on the picture. The reason I choose that one, was exactly the variety of balloon shapes and prints and it was not what was delivered.
The flowers we recived were not the ones ordered
Offered nice discount which is very helpful
So far so good, but won't know for sure until flowers are delivered and the person says they are lovely!
They loved them. But the picture of they flowers I picked were not what was sent. I wanted what I saw. The flowers that were sent were all a pink bouquet. The ones I "brought" were yellows, with a yellow, green, orange ribbon. Spring colors.
To whom it may concern:
I placed an order for a gift basket Friday, March 13th with a same day delivery guarantee if the order was placed by 3:00. I received a phone call that afternoon from someone within your company stating the gift basket could not be delivered that day. The person did not leave a phone number in his voice mail. I attempted to call your customer service department that I found online several times, only to be placed on hold and unable to get a live person. I then sent an email to verify when the order would be delivered and was told it would be the next day. Which was very upsetting because the recipient was due to be discharged. I then requested the gift basket be delivered to his home address. I received an email that the address was changed and the order would be delivered to his home. I was finally able to get through to Mark, the recipient and he said the order was not delivered to his home, was delivered to the hospital (Saturday). He had no idea who the gift basket was from because the gift basket card was in 3 parts, the front with his name and address, on the next page a blurb about the company and its excellence, blah, blah, blah. Then on the back, next page, and upside down my get well message with my name. So, he had no idea who the gift basket was from because it was not clearing placed for his to see. Why would he have to search for the gift tag?! He had just had major surgery and was on morphine.
I am very upset and will never refer anyone to your company. I am requesting a full refund because of all mishaps and mistakes that happened with my order.
I also want the name and email address of the manager and owner of the company. I want to forward this email to them to make them aware of my experience with Fromyouflowers.
Sincerely,
Robin Bush
Sent from my iPhone
I wish you had a way to inform the customer about the price of handling & prep. This was a complete surprise to me during the final process of payment and I would have cancelled and gone to a local florist at that point except it was too late.
It was quick and easy. I hope my dish garden will look like the picture shown.
Quick and easy, easy to navigate site. Good selection
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members