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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I originally was excited to use this website because the site claimed to have same day delivery but they called me later and couldn't deliver same day so my friend received her flowers a day after her actual birthday. I wasn't impressed after all.
I wasnt happy with tje extra 5 bucks i had to pay for same day delivery. Other than that i was satisfied.
Yall make my gf smile thank you
It was a gift to a distant loved one. He notified me with sincere gratitude that it had arrived. Therefore I expect all was good.
I was very pleased with my ordering experience and the flowers however, my 71 year old mother had to walk to the neighbors house to retrieve her birthday bouquet after it was delivered to the wrong address!
DON'T DON'T DON'T USE. Ordered for my mother's (outpatient) surgery - didn't deliver on date promised. No phone call to explain. So basically if there had not been complications requiring a three day hospital stay these flowers would have been delivered after her discharge. Customer service was horrible. I e-mailed in the morning (9 am) advising of the problem with delivery. When I checked my e-mail at 11:30 am there was a response - IT DID NOT INCLUDE ANY STATUS ON MY ORDER instead explaining that they could not refund my service charges. The e-mail advised that I could email (again?!?) or call. I called. After waiting on hold an unacceptable length of time, a customer service rep picked up and said she would need to contact the florist (?!? Why did no one do that when I first notified them of a problem?!?), she placed me on hold and then disconnected me. I called again and waited on hold. This Rep was more helpful - he acknowledged I should have been contacted when they could not meet their GUARANTEED delivery date and FINALLY provided a status on the order. But basically because my mother was forced to stay in the hospital due to complications - their attitude was no harm no foul. If you care at all about the person you are sending flowers to actually getting them in any timely matter do not use this company - don't count on being the lucky few who benefits from their clear incompetence, lack of communication and control with vendors, and extremely poor customer service. NOTE - they also operate as http://www.hospitaldelivery.com/ which is what I used thinking they'd be used to the special circumstances of delivery to loved ones who are in hospital - NO NO AND NO. All communications after ordering on website were with fromyouflowers.com. Obviously operating under multiple names to escape serious negative reviews - wish I had read before I ordered. UPDATE - Delivered a full day late and looks nothing like bouquet ordered - the teddy bear and basket are there but not the flowers are sparse - mostly green filler (which is not even shown in picture) and instead of the balloon bouquet I ordered attached is a single sad mylar balloon. VERY DISAPPOINTING AND PATHETIC LOOKING_ DO NOT ORDER.
I was very disappointed with the service. I called within an hour to update the recipient's address. The representative assured me the flowers would be sent on time to the updated address on time as a birthday gift. It was not received until the day after.
My parents were very pleased with the flowers and sent me a picture. They are lovely. Fromyouflowers is my "go-to" floral delivery service and always deliver great flowers at a good price. I have had bad experiences from one or two other services in the past, so I appreciate the service and quality of this service. I will certainly be using them again!
Easy.
Straightforward.
No hassle.
I did not get to see the flowers I sent my mother for her birthday, but her response was very enthusiastic, and that's what matters!
I will say I was grateful to find an affordable same-day flower delivery service that was easy to use and reliable.
That's essential.
I'll send my mother flowers more often now thanks to you guys!
Service fee was added at the last step
I was looking for a last minute surprise for a friend and I did not waste a lot and wanted quality flowers. I decided to give Fromyouflowers a try and YOU GUYS ARE BEYOND AWESOME! Thank you so much for your great quality inexpensive flowers. I will be loyal customer forever :).
Great fast and easy
Pretty easy to make an order online. Bouquet looked nothing like photo AT ALL! Got a partial refund...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members