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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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sandra J.
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March 20, 2015

Date of experience: March 20, 2015
Julie G.
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March 20, 2015

Date of experience: March 20, 2015
Jay P.
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March 20, 2015

Date of experience: March 20, 2015
yolanda m.
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March 20, 2015

Date of experience: March 20, 2015
JOHN X.
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QIUCK AND EASY,THE PRICE IS GREAT!
March 20, 2015

QIUCK AND EASY,THE PRICE IS GREAT!

Date of experience: March 20, 2015
Ann C.
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It was simple, quick and easy
March 20, 2015

It was simple, quick and easy. Flowers arrived right on schedule as promised. Wonderful!

Date of experience: March 20, 2015
Barbarita P.
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Customer service was very patient and helpful fulfilling delivery of my order.

Date of experience: March 20, 2015
Cathy T.
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March 20, 2015

Date of experience: March 19, 2015
Lillian N.
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I was a little surprised the27 flowers ended up to be almost47.

Date of experience: March 19, 2015
T H.
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Internet program easy to navigate for elderly like me.i thought the ordering process was easy and reasonably priced, however I felt blindsided when I was done with ordering, giving credit card information, that there was an additional processing fee added on. I feel that those extra charges should be made notice up front.

I also was contActed too many times via email in reference to this order.

Date of experience: March 19, 2015
Beth F.
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March 20, 2015

Date of experience: March 19, 2015
embarrassed N.
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Even though I paid $130 for the basket it looked more like a 30 dollar basket. The size of it wasn't anything close to the dimensions posted in the description online and it didn't have the flowers that were online and it did not have all the Ivy and the flowers that were in it or daisies and they were shriveled. There was no bow/ribbon or red flowers. I really got ripped off. I was embarrassed. This was from my family to another family who suffered loss. It should have been big and beautiful.

Date of experience: March 19, 2015
Ladonna W.
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I am not sure about the product it was not scheduled for delivery until tomorrow.

Date of experience: March 19, 2015
Kathy T.
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Had a great experience...
March 20, 2015

Had a great experience...ordered right before 2 o'clock in the afternoon for same day delivery...it was delivered with in a few hours. I was in a jam and they came through with no problems...my mom was thrilled.I would definately use them again...

Date of experience: March 19, 2015
Tracey H.
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I went in to send a gift.27 dollar item which is now34.99. I signed up with google for a10.00 discount got7.00. You said same day delivery and then there's an additional cost for before 12:00 pm. I don't like the false information that was given and the only reason I am going forward with the order is because I want it there for 3/17/15. I will probably try someone else next time to see if I can get a better price and more ligit info.

Date of experience: March 19, 2015
Celeste M.
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Very easy and great
March 20, 2015

Very easy and great

Date of experience: March 19, 2015
Cesar L.
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March 20, 2015

Date of experience: March 19, 2015
jim h.
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March 20, 2015

Date of experience: March 19, 2015
A H.
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Wish there had been an option to add special instructions (or a clearly marked option, if there is...). Knowing my friend lives in a building with a doorperson. I would have expected the flowers to be left with them. If the delivery person talked to the doorman, they'd know that they except flowers and deliveries. Saddened that my friend did not receive flowers on her Birthday as I ordered. A little more communication is what I would suggest. You had both my phone numbers and my friend's as well as my email. Overall she loved the flowers, and I thought the order process was pretty slick and easy. If I ever use your services again I know to include special instructions. Thank you :)

Date of experience: March 19, 2015
Tammy O.
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March 20, 2015

Date of experience: March 19, 2015