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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It was very easy
Once I see the arrangement I will know if I will order again. Thank you
The flowers were beautiful and had lots of blooms that weren't open yet so they will last longer. We chose the Premium option and it was very nice.
The only small complaint I had was fee handling fee; it seemed a little high. The delivery was beautiful!
My daughter sent me a photo of the flowers when they arrived. They were just like the image on your website. They were classic and beautiful.
Didnt show up on time. But very pleased when it did. Customer service was very good with handling my issue. Actually its the best customer service i have had in a long time.
I received an automated delivery email saying my order was delivered at 2:30 p.m. I received a phone call at 7:00 p.m saying my order could not be delivered because there was an issue with obtaining a gate code needed to deliver to a residence. I was furious, this order was for my 13 year old Godchild and was now not going to make it on her birthday. I should have received a phone call to assist with the gate code and you should NOT send out automatic delivery confirmations. There was a 4 1/2 hour window in which we could have gotten the gate code so the order would have made it on her birthday. I will say this, the customer service gentleman I spoke to was awesome. I knew it was not right to take my fursteration out on him, he was just doing his job. He made the experience as right at he could have so thank you to him. In the future you NOT send out delivery confirmations until the delivery is actully made, NOT when it is fulfilled my the local florist. You should also make every effort to contact the custmer, not just try the local contact number that is provided when the order was placed.
The only problem with the order was that I really wanted Sunday delivery. At the time I ordered I was given the impression it was possible. I was contacted by a very personable representative who explained there was no Sunday delivery in that area. I was compensated fairly for the inconvenience. Overall I am happy with the service received.
Nice variety of flowers and at a reasonable price.
The only thing I did't like was having to call customer service several times to find out if my delivery was sent to the florist, if the florist received the order and then when would it be delivered.
And then having paid the extra $4.99 for express delivery to be made before three pm, only to be told that this is a business and they have until 5 to deliever, my mother in law didn't receive the flowers until after 6 pm.
I received the email confirmation of delivery, but I still checked with deliveree as to quality of peace lily. She was extremely pleased and ecstatic over its beauty.
I was so pleased how quickly the flowers were delivered. I ordered them in the evening and they were there the next morning.
The bouquet was beautiful and the recipient enjoyed but it did not match the picture.
Flowers came and were left on the porch. They did not look like the flowers I ordered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members