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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dianne R.
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Did I get my 15% because I ordered before 3p.m.?

Date of experience: March 20, 2015
Melissa M.
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March 20, 2015

Date of experience: March 20, 2015
Rebecca S.
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March 20, 2015

Date of experience: March 20, 2015
Joy F.
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Wish I had seen the handling charges prior to final screen

Didn't see the flowers but recipient loved them

Date of experience: March 20, 2015
Aniko V.
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March 20, 2015

Date of experience: March 20, 2015
Luz Z.
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They mispelled the wording on the banner
March 20, 2015

They mispelled the wording on the banner.

Date of experience: March 20, 2015
Danielle M.
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This was the most confusing, lack of communication, poor custoemr service I have ever dealt with.
I called at 4:40 EST and the CSR called the delivery florist to stop the delivery for yesterday confirmed with me that it will be delivered today since it was not goign to make it on time. Later yesterday night I got a call from another CSR saying I missed the delivery. I went over the whole conversation earlier. Asking specifically did she see delivery for today, being answered "oh yes I do". I walked into work this mornign and the flowers were delivered at 6 something at night! This was a nightmare and failure on evey part.

Date of experience: March 20, 2015
Judy M.
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The product received looked nothing like what I ordered. As a matter of fact, I was embarrassed when I saw the arrangement that was delivered to my friend. I would not recommend this site to anyone.

Date of experience: March 20, 2015
Mary W.
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March 20, 2015

Date of experience: March 20, 2015
kat D.
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They had a beautiful arrangement
March 20, 2015

They had a beautiful arrangement.
I opted for same day delivery, and they got it out no problem.

Date of experience: March 20, 2015
PAM G.
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The arrangement delivered is absolutely beautiful and is identical to the sample photo used to place the order. Delivery was as promised (next business morning) even though my order was placed after normal business hours. I'm very impressed with fromyouflowers.com. Thank you.

Date of experience: March 20, 2015
Jasmine M.
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March 20, 2015

Date of experience: March 20, 2015
Henry R.
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Needed to send fruit/plant basket to my daughter on the west coast.
Fromyouflowers had an excellent selection, reasonable pricing, and quick delivery.
The basket was delivered as ordered and the basket fruit was fresh as was the plant.

Date of experience: March 20, 2015
Dave M.
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Already contacted CS
March 20, 2015

Already contacted CS

Date of experience: March 20, 2015
tawnya s.
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This site was very quick and easy to use!
March 20, 2015

This site was very quick and easy to use!

Date of experience: March 20, 2015
Doug C.
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Ordered on Wednesday for Thursday a.m
March 20, 2015

Ordered on Wednesday for Thursday a.m. delivery. Received after noon on Friday. Terrible service from the local florist. If I were you, I'd dump them and contract with someone competent.

Date of experience: March 20, 2015
chrystal o.
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March 20, 2015

Date of experience: March 20, 2015
Laura B.
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I was so happy they could do same day delivery
March 20, 2015

I was so happy they could do same day delivery. My sister loved them.

Date of experience: March 20, 2015
brianne u.
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Expensive
March 20, 2015

Expensive.

Date of experience: March 20, 2015
Anonymous N.
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The delivery was fast and on time and the arrangement was nice, but it did not look anything at all like what I thought I ordered so that was disappointing.

Date of experience: March 20, 2015