On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very quick & easy
The service and handling was a surprise change at the very end, I would have been nice to know before spending time on the whole order.
We ordered flowers for my mom they told me it was out for delivery that day, no flowers we receive the flower on the 19th a day late and on top of that it was not what we ordered
I had an excellent phone transaction with one of your male employees. Unfortunately, I did not get his name. He was knowledgeable, professional and very polite, a real pleasure. You should give him a huge raise!
Easy online ordering from the UK
I liked the option for "Guest" purchase. Depending on delivery and quality of the flowers when they arrive I would setup an account and make this a regular company to purchase from.
Have not seen actual product yet
My flowers were guaranteed to be delivered to my friend in the hospital by 5pm on 3/18. When I spoke to my friend who was to receive them on the morning of 3/19 they had never been delivered. I called customer service and was told that the florist put in a request on 3/18 to change the delivery date to 3/19. No one from the florist or from fromyouflowers.com contacted me to let me know this. The customer service agent was very helpful and spoke with the florist and had the flowers delivered by 1pm on 3/19. While this was good, it really annoyed me that I was charged for same day delivery and never contacted when this wasn't going to happen. To add insult to injury, fromyouflowers.com sent me a confirmation saying my flowers were delivered on 3/18! Had I not spoken with my friend I would have never known that this was a lie. I would not use this company again, nor would I recommend them to anyone who needs same day flower delivery.
There wasn't enough room to type in the full address of the hospital. I had to abbreviate a lot to include patient's room number.
Love this site!
The flowers looked nothing like the picture you had online. I would tell friends about this site but jus make sure that the ppl you guys sent have the right flowers. The flowers looked NOTHING like the web page. Overall yes I would buy from here jus pls pls pls make sure the flowers look like the pictures you have on the web!
Very pleased. Friend received her flowers promptly as promised.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members