On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy as always!
The site asked for a phone # for any problems with my order... I gave my phone # and I never received a call when my email address was incorrect... Someone should have phoned me immediately when the email did NOT go through to me properly... I had to call customer service 2x to find out when I will receive an email confirmation... Doug, the rep. Was helpful. Still annoyed that I had to wait 48 hours to receive an email, when the company should have phoned me to get correct email address..
Good
Very pretty flowers to choose from, enjoyed the inexpensive handling fee.
Super quick and simple. Enjoyed the process!
Ordered before cut off time, and paid extra for same day, on a wednesday. That didnt happen.
Moved delivery to her next work day, was suppose to be delivered before 5,
Wasnt delivered until after she had left at 6.
Was told i would get a 20% refund. That didnt happen.
Told bouquet would be upgraded? I'm assuming that happened, but not sure.
Overall, pretty unsatisfied.
Needed something quick for the sick! Who Loves Chocolate and not flowers. Ha non diabetic lol maybe after this candy ha, but found something quick
I was expecting more candy and less chocolate as advertised. More detail on what would be in the delivery would be much better.
Before receiving: The price was good, easy to navigate website. Hopefully the plant will be beautiful, if so I will never use another site again.
After receiving: I ordered the plant for my co-worker and it came in a basket. I do not like plants in baskets this is why a chose a container. The plant was pretty but, the basket was not. The basket really take away from the beauty of the plant. Some of my co-workers laughed and said it looked like a hat, not nice. The plant was a sympathy gift due to Silvia's favorite uncle passing away. We wanted the gift to be perfect.
Easy to use, especially when sending to different addresses.
So far so good. I used to use Teleflora but my last two orders were so terrible it was embarrassing. They wouldn't even respond to my emails. I was very impressed with how quickly the order was delivered but I was kinda disappointed with the actual arrangement. I guess that they are never what they appear to be in the pictures. I know I didn't purchase the "premium" arrangement but it was still a little lacking even for my selection. Maybe next time...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members