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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Brandi O.
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April 4, 2015

Date of experience: April 4, 2015
Alix G.
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Easy and straight forward
April 4, 2015

Easy and straight forward. I greatly appreciate the free shipping promotion.

Date of experience: April 4, 2015
Christina C.
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Quick, easy
April 4, 2015

Quick, easy,

Date of experience: April 4, 2015
Marie D.
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Thank you for the feedback, my Mom said the flowers were beautifull

Date of experience: April 4, 2015
Lauren G.
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This was great!
April 4, 2015

This was great! We were very pleased with the options and with what was delivered. We used a 20% off google coupon.

Date of experience: April 4, 2015
Kim H.
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Very fast and easy
April 4, 2015

Very fast and easy.

Date of experience: April 4, 2015
Paige p.
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The local florist didn't have some of the materials to do the exact arrangement that I picked out but they got as close as they could. My grandma loved it! She said it was the prettiest flowers she had ever been given! I will definitely use you guys again! I was very proud to see that my money was well spent

Date of experience: April 4, 2015
Shirley D.
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I wanted to send a nice floral arrangement to my Mom for Easter and being out of town I took a chance--the reviews sounded great...my Mom was very pleased...the flowers were beautiful & nicely arranged.she lives in a senior apartment so she was off to show all her friends the beautiful bouquet...thank you so much for making her day!

Date of experience: April 4, 2015
JACKIE M.
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Like the reviews I saw and hope to be able to add that I also had a great experience with this service.

Date of experience: April 4, 2015
Charles F.
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April 4, 2015

Date of experience: April 4, 2015
Heather R.
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I like this site with the same day delivery, but i was a little surprised at how much s&h was at the end. About 3/4 the price of the flowers.
In saying this, I put in my order around 2:30 and the site says orders are accepted til 3. They did not send it out same day, I had to call the next day to talk to someone and he said they would refund my s&h fees since it wasn't delivered on the same day. If you put on the website, get your order in BY 3pm and then stop accepting orders at a "half hour cut off period" that's not fair to the customer who thinks they got their order in before the deadline and is paying these extra fees to do so.

Date of experience: April 4, 2015
Mandy A.
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The bouquet my friend received was NOT what I ordered. Not even close.

Date of experience: April 4, 2015
marty r.
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Nice, but the15 shipping was not evident til the end.

Date of experience: April 4, 2015
Donald M.
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I've been buying from you now for around 3years.
Apart from one or two slip ups, the service is OK.

The vase of flowers delivered to Jane Mercer was not as ordered, for the following reasons: The flowers were as described but the vase was plain glass, not pink opaque. This spoiled the visual and novelty effect which attracted my attention. This is not the first time an order has been changed by the florist. Whilst I realise that items do "run out of stock", I think you should notify the client that a change will be made...then offer an alternative. Thank You.

Date of experience: April 4, 2015
Lori F.
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I don't think I should have been charged $36.00( double the fee of delivery) since both arrangements went to the same house. I forgot to add my $10.00 off discount from being a previous customer. That should have been added automatically in my opinion. Other than that, pleased with the arrangements.

Date of experience: April 4, 2015
Kathy H.
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April 4, 2015

Date of experience: April 4, 2015
Lori C.
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I loved the product and delivery in a timely manner. It made the recipient very happy after their car accident.

Date of experience: April 4, 2015
David U.
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April 4, 2015

Date of experience: April 4, 2015
Richard V.
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Thank you for your great service!
April 4, 2015

Thank you for your great service!

Date of experience: April 4, 2015
Robyn H.
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April 4, 2015

Date of experience: April 4, 2015