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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cindy S.
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April 7, 2015

Date of experience: April 6, 2015
Deborah C.
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April 7, 2015

Date of experience: April 6, 2015
Rena D.
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Your picture makes you think you're going to receive more than what you actually get. Ordering was very easy. My order was delivered on time. I paid for the biggest basket but was disappointed when my daughter n law sent me a photo.

Date of experience: April 6, 2015
Gail M.
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Service was excellent and my grandsons were so happy with their Easter baskets! I will definitely order from these guys again!

Date of experience: April 6, 2015
Kathy G.
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I sent to someone in hospital so have not heard from them yet as to the quality so can't really respond to that yet.

Date of experience: April 6, 2015
Shirley W.
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Wish the delivery charges were not so high
April 7, 2015

Wish the delivery charges were not so high.

Date of experience: April 6, 2015
robert f.
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Excellent website
April 7, 2015

Excellent website. Flowers were not delivered on time. Dealing with customer service was not a pleasant experience. Guaranteed satisfaction is nonsense.

Date of experience: April 6, 2015
Vanessa C.
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April 7, 2015

Date of experience: April 6, 2015
Cristina M.
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I live in Nicaragua and I really needed to send some thank you flowers and to be honest it was really easy and simple to order them. Thank you so much!

Date of experience: April 6, 2015
Carolyn X.
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April 7, 2015

Date of experience: April 6, 2015
Scott R.
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Its easy
April 7, 2015

Its easy.

Date of experience: April 6, 2015
Peter T.
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April 7, 2015

Date of experience: April 6, 2015
Norman S.
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So far so good
April 7, 2015

So far so good. Let's see how the delivery goes. You should send a survey AFTER the recipient has received the order.

Date of experience: April 6, 2015
Barbara D.
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It is easier when information is on file and easier for making an order.

Date of experience: April 6, 2015
Becky B.
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I really appreciate that the flowers were delivered same day. They were also beautiful. Thank you.

Date of experience: April 6, 2015
Angelo A.
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The flowers didn't look very fresh
April 6, 2015

The flowers didn't look very fresh. My GF sent me a photo and the roses had a brownish color on the petals and the pink flowers surrounding the roses were all pointing downward like they've been in a hot car too long. I've ordered before and was very satisfied. This time around I am quite disappointed.

Date of experience: April 6, 2015
Emma V.
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April 6, 2015

Date of experience: April 6, 2015
gi I.
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I sent flowers to my sister and mother for Easter, they were thrilled to receive the bouquet. Took pictures and sent them to me. The bouquet is all that I expected.

Date of experience: April 6, 2015
Susan L.
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The flowers were beautiful and delivered on time, however, the pot in which the flowers were in was suppose to be yellow and it wasn't. I was very disappointed with the flower pot chosen but the flowers were beautiful.

Date of experience: April 6, 2015
Stephen J.
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April 6, 2015

Date of experience: April 6, 2015