On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good
This was the best price I found online. For pretty much the same arrangement of flowers it beat other major online florists by 10 to 15 dollars! Which is great! The only thing I would improve is showing the final purchase price before inputting my payment information. The customer service is great, fast, and very, VERY respectful.
Great - quick & easy
The flowers my sister received were beautiful and accurate to description. I am extremely satisfied and will definitely use your company for my future flower delivery needs!
Quick and easy ordering. And the flowers are always fresh!
Arrived safely in the afternoon. Prices are a bit high, but on par with other online flower delivery services. This one was more reliable, as I've had negative experiences with ProFlowers and other companies. Thanks for the follow through, I will likely buy from here again.
I know you source from outside vendors so I can't put full blame on youflowers but I purchased flowers for my wife's birthday, I paid the extra for expedited shipping and purchased the most expensive option for a full arrangement. The flowers arrived 2.5 hours late, I had to explain to my wife that there was something being delivered which ruined the suprise, and than when she received the flowers they were not in the greatest condition. Out of the only nine roses three were broken, and the carnations that were supposed to be red were light pink, red, white, and the arrangement was over stuffed with baby's breathe As a filler. I was hoping for a refund after speaking with the representative but was told they would have there vendor send out a new arrangement. To bad the birthday suprise has come and gone and maybe the new batch will look better than the last but the suprise of it has been ruined. We'll see what they bring Thursday. Overall bad experience for a first time ordering flowers online.
I was very pleased when I got the arrangement, at first, but the next morning, most of the daisies, which is a large part of the arrangement, were all hanging downward. When I contacted customer service with my concerns and even sent a picture, I was told at first, "We have review the picture that was provided and determined the flowers are of good quality." I responde back with an "are you kidding?" response and the I received another email back saying they would refund me 10% of my order. That's basically saying my problem is no big deal to them, so I will not be ordering again from them ever again.
Great so far. The shipping and handling fees are a doosie!Surprise at the end! Wonderful service on a difficult delivery.
I wanted to edit card and there was no place for that. Would like to see delivery date on confirmation order
I love being able to see the arrangements. I love Lutz Florist in Cincinnati! Online shopping was great! It's 1am so doing this online was great! The fromyouflowers.com site was like going through flower shop MALL! I just love seeing the pics & the arrangements were even better in person! Thanks!
Fruit basket was sent it was wrong, called from you flowers and the problem was corrected with complete satisfaction in record time!
Thanks for helping me send a gift to my grandchildren. The order was received quickly and got high praise from my Son and his family. Thank you so much. I will order again in the future.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members