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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ken L.
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The price for the flowers & delivery was more than fair. The quality of the flowers, bear, & balloon were great as well. I would recommend this business to anyone. I will be using their services again.

Date of experience: April 9, 2015
Jenny C.
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The flowers looked EXACTLY like what I ordered. My mother Loved them!

Date of experience: April 9, 2015
Zachary P.
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...
April 9, 2015

Date of experience: April 9, 2015
Justin M.
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...
April 9, 2015

Date of experience: April 9, 2015
joahana p.
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Very good and good price
April 9, 2015

Very good and good price

Date of experience: April 9, 2015
Erika D.
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Thank you!
April 9, 2015

Thank you! My friend received her flowers and chocolates and loved them.:-)

Date of experience: April 9, 2015
wendy d.
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Good
April 9, 2015

Good

Date of experience: April 9, 2015
Judy H.
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...
April 9, 2015

Date of experience: April 9, 2015
Michelle B.
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I thought the floral arrangement would have been larger that it actually was. I appreciate the lead time in getting it to the location but the arrangement appeared to be a slightly larger than a 12 inch in diameter arrangement. I assumed that this would have been a bigger standard funeral arrangement size.

Date of experience: April 9, 2015
Tammi S.
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The flowers were very nice
April 9, 2015

The flowers were very nice. The ordering process was easy. Order was not delivered the day I chose (same-day delivery), but they called me and let me know and upsized the arrangement without an additional cost to me, refunded my same day fee and sent an apology note with the flowers. Overall a great experience.

Date of experience: April 9, 2015
JNS H.
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A bad experience turned around...
April 9, 2015

A bad experience turned around...my order was a surprise birthday gift. The wrong arrangement was delivered one day early. I was disappointed to say the least. I called customer service, not looking for a resolution but more so that your company was aware if the poor service. The rep I spoke with was genuinely concerned and reached out to the local florist that made the errors. A new delivery was made today (the correct order). I'm not convinced the local florist is reliable and one in which you would want to work with. However I am pleased with the customer service I received and thank the rep for her diligence to right two wrongs.

Date of experience: April 9, 2015
Micaela G.
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April 9, 2015

Date of experience: April 9, 2015
jennifer m.
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My sister was very happy with the roses
April 9, 2015

My sister was very happy with the roses. I was disappointed as the advertisement was for a rainbow of roses, and the roses were not as varied in color as the picture led to believe. There were a few different colors though, and I will order again at some point.

Date of experience: April 9, 2015
Kat Y.
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The flowers were very much appreciated by the recipient.

Date of experience: April 9, 2015
Terry D.
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April 9, 2015

Date of experience: April 9, 2015
Donald J.
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April 9, 2015

Date of experience: April 9, 2015
Karla D.
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Fast service, good prices
April 9, 2015

Fast service, good prices.

Date of experience: April 9, 2015
francis l.
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April 9, 2015

Date of experience: April 9, 2015
Candy J.
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So far so good I will reserve judgment until delivery is made and until I see the quality. Thank you The people I sent the Peace Lilly to said it was beautiful and they are enjoying it.

Date of experience: April 9, 2015
Debbie E.
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Easy to choose what you want and process your order.

Wish delivery fee was lower.

Date of experience: April 9, 2015