Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very disappointed overall. The flowers were not delivered by the promised time, so I was credited with the expedited fee ($4.99) but not the additional $2.00 fee for "handling" and I saw the flowers and they were far below average in quality than I was expecting for what turned into a $62.00 order. The tulips were very small, some had not opened at all, and one variety looked limp and practically dead and these made up 1/4 of the arrangement. I understand fromyouflowers outsources their work to florists, so the florist should get the bad review here. Won't be using this company again and I should note that I didn't spend the time arguing with them to get all of my money back, I probably could have if I sent them a picture of the arrangement.
I wish they had just advertised the whole price after all the extra fees. They lure you in with an extremely low cost of an arrangement just to tack on $18 more dollars to get it there quickly. The flowers were worth what I paid but the advertising game played is what leaves a bad taste in my mouth.
First site that didn't take 45 minutes to make selection and add a bunch of additional charges at the end.
Paid for same day delivery but my fiancé left 30 min earlier. Next time I will order much earlier in the day.
The product was awesome! He sent me a picture. I was really, really pleased!
I assumed the card message would be standard-typed, but it was poorly handwritten. Also, the added charge for same day delivery seems unnecessary if one cannot choose a window delivery time.
The flowers were gorgeous!
Great website.
Arrangement was smaller than I thought it would be considering I upgraded it but the flowers were fresh and nicely arranged.
Always a pleasure. Very quick shipping. Wonderful products.
Very pleased with selection and price of flowers along with how quickly they were delivered.
Easy site to order from...great selections and good prices
Product was great! Thanks.
Fantastic!
I ordered them from Seattle to be sent in Florida...My friend who received them was so surprised and happy, she sent me a photo immediately!
They arrived in the middle of the day, which was perfect and the arrangement and flowers looked beautiful and fresh!
I really love all the magnificent bouquets to choose from and had difficulty deciding on one. I found the perfect one!
Wonderful service, best price around (I "Google" everything before I buy for best price), the flowers were beautiful (no duds). Thank you!
Price was a little steep, wish they told you about the 10 dollars they add as a service fee on top of the flower price. Plus for the shipping. It adds up, but it was worth it, still a good deal, flowers are beautiful.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

