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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Just not easy... Had to edit it 3 times
When ordering a smaller flower arrangement, why is it still $14.99 service fee? I was happy with the flowers, but the price went from $27.99 to around $46 or so. I could understand $37.99. Like a $10 dollar fee for smaller ones. Trust me, saving the 5 bucks helps. I would actually get the bigger/deluxe... but the price would be just to crazy high for me to order. I wish I could afford to send flowers more often. I do like your company though. Maybe you could come up with small to mini arrangements for under to around $20. That is if it can be done. Then a $10 service fee. Not sure if flower companies could work that out for your company. Your sales would go up bunches. Thank you for at least reading.
Very pleased with order, under the circumstances these flowers were ordered, it helped that I was able to place my order with ease. Flowers were as indicated on website.
Beautiful arrangement, as always. Handling charges care a Lil steep but overall wonderful. Thank you!
Nice site.Easy use.
Very easy. The flowers were for my mother. She loved them and they were still nice after more than a week. She kept raving about the lily. Even my brother commented on how nice a bouquet it was. Thank you.
Very satisfactory. Thanks
Very user friendly!
I think you charge too much for handling and shipping.
I thought I had ordered the lesser expensive version of this arrangement, but when the total came up, it was the middle version. Nonetheless, I like the arrangement, the error may have been on my part, so I will shop with you again.
I paid for same day delivery, but it did not arrive, which I was unaware of since I was sending them to my parents as a surprise. I was very pleased to receive a call from a Customer Service Representative advising that the florist was unable to deliver them as ordered, along with a sincere apology, a refund of the extra delivery fee AND a free upgrade of the arrangement. Now THAT'S Customer Service!
I paid for one day delivery and they did not deliver it on time, so I called customer service they said they would send me $10 for my next purchase and refund the one day delivery fee, and the flowers would be in by 10am the next day. Today the flowers did not arrive at 10 so I called and they said they contacted the florist and the driver is on his way. When the flowers arrived at 3pm! The driver said that he had not even been notified until 1pm this afternoon about the delivery! When the flowers came there were nothing but carnations and mums! They cost about $1.99 for a bouquet by themselves and I paid $39.99! They never gave me the $10 towards my next purchase and even if they did I will never order from this website again. I am extremely disappointed.
Service/Handling charges are outragous
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members