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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Sandy H.
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April 10, 2015

Date of experience: April 9, 2015
Lisa A.
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I did not like the delivery charge...
April 10, 2015

I did not like the delivery charge...seemed like a lot.

Date of experience: April 9, 2015
Kevin K.
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The flowers that were ordered were nice and delivered approximately when they were saposed to be.

Date of experience: April 9, 2015
Wade O.
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The product and service was excellent
April 10, 2015

The product and service was excellent. I will use youflowers in the future.

Date of experience: April 9, 2015
Darlene A.
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April 10, 2015

Date of experience: April 9, 2015
hector X.
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On time and great service, the flowers arrived as advertised, the only issue i had is that i paid for the flowers to look very similar to the picture and it did not, i actually looked like i paid for the cheapest price. The good thing is that my girl did not know the difference, she loved them! She is satisfied, I am too!

Date of experience: April 9, 2015
Allison t.
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The flowers that were delivered were beautiful
April 10, 2015

The flowers that were delivered were beautiful. The only thing I was disappointed in was that I had ordered flowers in a coffee cup, but they came in a base. It was still a wonderful bouquet, just a slight disappointment.

Date of experience: April 9, 2015
Stephanie W.
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Quick & Easy
April 10, 2015

Quick & Easy.

Date of experience: April 9, 2015
mary m.
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April 10, 2015

Date of experience: April 9, 2015
Jeremy P.
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The hidden-until-last possible moment 50% service charge was less than optimal, but everything else was perfectly adequate.

Date of experience: April 9, 2015
Marilyn F.
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April 10, 2015

Date of experience: April 9, 2015
Rick C.
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I placed the order and they said it would be delivered before 6 and it was.

Date of experience: April 9, 2015
Autumn F.
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Second time using this company and was extremely disappointed. I chose to use them because my first purchase with them was above and beyond what what I expected. This purchase was a complete disappointment, I received 2 flowers in a $30+ "floral arrangement." Purchased for a co worker just out of surgery and everyone in the office enjoyed a hearty laugh at the failed attempt at a floral arrangement.

Date of experience: April 9, 2015
Virginia B.
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I paid for a guaranteed delivery time and the flowers arrived 3 hours late - and only after I called to inquire. By this time the intended recipient was no longer home. The actual florest then contacted me to notify of delivery and was quite rude. I may consider using this service again but will never use that florists and will not use this service if that florist is used.
Actual customer service was very helpful, but it doesn't change my delivery being late.

Date of experience: April 9, 2015
Alfonso C.
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Website: Exelent customer service!
April 9, 2015

Website: Exelent customer service!

Deliverer: Cold and in a hurry. No smiles. No greets. Bittersweet experience.

Date of experience: April 9, 2015
chris F.
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My online shopping experience with fromyouflowers.com was excellent, and the flower bouquet I purchased was gorgeous, according to my sister who received them. Thanks a bunch fromyouflowers!

Date of experience: April 9, 2015
Valerie M.
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Found something perfect!
April 9, 2015

Found something perfect! The colors were exactly what I was looking for!

Date of experience: April 9, 2015
Carol P.
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I have not seen the flowers yet...
April 9, 2015

I have not seen the flowers yet... that I had delivered to my Mother for her 89th birthday...but she tells me they are very pretty. The only con I can see is... there was no where to request that they be delivered by a certain time. My Mother goes to bed very early...about 6:30-7:00 pm. The flowers were not delivered until 5 pm. I would have liked for her to receive them earlier in the day when she could have really enjoyed them ON her birthday. I think a customer request for a certain delivery time frame is VERY important when choosing a florist! When the flowers did not arrive by 4:30 pm I called customer service and the customer service agent was exceptional! Kudos to her!

Date of experience: April 9, 2015
J R.
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Great experience and fully happy with the way business was done. Thank you for the great order. God Bless

Date of experience: April 9, 2015
Scott F.
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April 9, 2015

Date of experience: April 9, 2015