On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I still feel that the shipping charges are not revealed until after confirmation is made by credit card. However, I am inpressed that customer service got back to me within 12 hours of lodging my concerns.
Thank you for your quick response. Your attention is much appreciated.
Sent this to my mother for her birthday - she says they're pretty, I didn't think it had as many blooms as it showed on line, looks like more greenery in the picture she sent me...
Easy and quick! Tell more after delivery
Your site posted a price of $29.99 for the item I chose. When I ordered, the site said you could not deliver to that zip code for less than $39.99. This almost sounded to me like false advertising & I wondered if the same message would appear for ANY zip code. Added to that was your $14.99 delivery fee. I expected a delivery fee, but thought this amount was too high. In general, I liked your choices & the product & service were good. The pricing made me think I was being gouged.
I paid extra for same day delivery. I paid extra for before noon same day delivery. I got a call after 4pm to tell me my order couldn't be delivered that day. I should have been told before 4pm. I should also have been offered my money back regarding same day before noon delivery fees.
So easy to navigate site
Finding and ordering these flowers form my sister was quik and painless, but when they arrived they did not look like what I had ordered... they were missing blue flowers and the flowers that were in the arrangement were not scattered they were just placeed in the vase in groups. I would attach a picture but this site does not give me an option for that
Not sureyet have not seen the flowers that I sent. What was sent was not what I ordered very disappointed.
The only issue I ever have is the actual product is never as attractive as the pictured product on the website. I understand that it may not be exactly the same, but I wish they were closer in size, quality and type of flowers and/or plants in the arrangements. Overall, they are fine for the price though.
Quick and Easy ordering process. Thank you.
The recipient was extremely pleased with the flower arrangement gift.
Everything was great, but I feel the shipping and handling pricing is slightly high.
It would be better if I can
Track the time
I think the ordering was easy and they did deliver on time, but the basket was nothing that I thought it would be. I was very upset by the little amount in it, for what I did pay for.
I paid extra for expedited shipping to ensure flowers arrived by 12:00 - they were 2 hours late. The flowers were much small than what one might think a "deluxe" option would provide. Overall, bad experience as a first time customer. I will not be coming back.
For some reason the arrangement looked smaller when delivered then on the picture. So I was a bit disappointed. Otherwise it was pretty, I would of liked to see more of the green flowers it would have made the arrangement more complete.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members