On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Quick and easy
I would have rated 5 stars but the cards that was put on the flowers had so many grammar errors and looked like a kid typed it up. I'd recommend coping and pasting your customers notes. Was embarrassing to see the message...
I like the fact that you offer same day delivery. It is of great convenience. I will be getting feedback about the flowers when my mom receives them tomorrow. Thanks!
Flowers were not delivered during business hours as promised. Time frame that I was given is 8 am to 6 pm PST. The flowers arrived at 7 pm instead. My mom had already left and was not there for the surprise. I am very disappointed. The time frame is a real stretched one- 10 hour range. But to get it one hour later than the last business hour? Unacceptable. Sorry.
The web site could have been just a bit more user friendly, the flower delivery and arrangement was unsatisfactory, but customer service gets an A.
It wasn't easy to correct the message on the card or the zip code during the ordering process. I had to go completely back and start the order over twice.
I paid to have expedited service to be there by noon, and it was late. The color of the roses and the vase were wrong. I asked for pink, and got red. I asked for a Thank you balloon, and got one that said something else. The flower bouquet was not worth the money. I was disappointed in the arrangement. The service I got from customer service when i called was good and the gentleman that answered the call was very pleasant and helpful.
I have ordered flowers before, and they were all beautiful and fresh.
Super fast and easy love this!
I ordered a beautiful bouquet from the website, but when the recipient sent me a picture of the flowers she received, they were quite a bit different than what I had ordered. Also, the florist contacted me for directions, and was surprisingly rude to me on the phone. It made what should have been a happy experience into a pretty discouraging one.
Is it always$14.99 for handling no matter what flowers are ordered? I thought my order was $29.99 (smaller size) why does it show as $39.99 and saving $10.00 Shouldn't my order come to $34.99?! Confused about pricing.
Easy to order - good prices
Quick and easy, but the bouquet I ordered from the online photo was NOT what was delivered.
I ordered some flowers for a funeral and I was well pleased when I saw them, beautiful arrangement, flowers looked fresh with an assortment of colors and flowers. I was well satisfied. Not really knowing what to order, I picked the one that the company decides what to use and the arrangement was just awesome for the price. Enjoyed how easy it was to place the order. This is the second arrangement that I have ordered, do not know what the first arrangement looked like but was told it was very nice. I will recommend this company to my friends and I will definitely keep using them for future orders.
The picture online stated it was the medium size basket, however what was received didn't look like it had as much in it...kinda disappointing.
I requested that the item be delivered on April 24th but they got delivered immediately. I had set the 24th for a reason. Other than that I was very pleased with what was done.
Quick and easy service
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members