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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Caryn W.
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I just happen to stumble upon fromyourflowers website and am so happy I did! They were cheaper than 1-800 Flowers, FTD and other local florists, and they offered prettier bouquets for $20 less with free same day delivery. You can't beat that! I ordered the sunflower bouquet, and she received it within a couple of hours from when I placed my order. She loved it! She sent me a picture of it, and it looked just like it did on the website. I will definitely be ordering from them in the future and will refer my family/friends also to use this company.

Date of experience: April 23, 2015
MElissa W.
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April 23, 2015

Date of experience: April 23, 2015
Naureen S.
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I paid $29.99 for my order, which I thought was overpriced after I saw that product

Date of experience: April 23, 2015
Florie F.
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It was quick and loads of beautiful arrangements to choose from.

Date of experience: April 23, 2015
Randall M.
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April 23, 2015

Date of experience: April 23, 2015
Garrett N.
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April 23, 2015

Date of experience: April 23, 2015
Tonya E.
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These flowers were not delivered the day that I had requested. I received a call from customer service letting me know they were not going to deliver on time and they offered a 2.99 credit and an upgrade for the flowers. When the flowers were delivered, they did not include the note that I had requested. Just an apology letter because they were late. Overall, not a great experience.

Date of experience: April 23, 2015
Diana B.
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I am extremely unhappy with from you flowers
April 23, 2015

I am extremely unhappy with from you flowers. You have false advertising. My order was not delivered when it was supposed to be delivered. I had to call customer service twice & am still very unsatisfied. I will never use you all again. Furthermore, I am seeking legal advice due to the false advertising. My flowers were to be delivered on April 22,2015 and was not delivered until April 23,2015. The flowers I ordered said available for same day delivery, but that did not happen. I can't even begin to tell you how unhappy I am with your service. I am definitely spreading the word!

Date of experience: April 23, 2015
Reno H.
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April 23, 2015

Date of experience: April 23, 2015
Ofelia H.
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Good quality products, awesome service, delivery always on time!

Date of experience: April 23, 2015
Mary S.
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My flowers were going to the same address so I don't feel I should be charged the service/handling charge on both orders. Very disappointed in the size of the arrangements and the condition of the flowers.

Date of experience: April 23, 2015
Kristina B.
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I ordered the premium bouquet and it looks nothing like the bouquet in the photo. I have a photo of the actual bouquet to compare. Very dissatisfied.

Date of experience: April 23, 2015
Timothy H.
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April 23, 2015

Date of experience: April 23, 2015
avian Y.
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April 23, 2015

Date of experience: April 23, 2015
Gaynor S.
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April 23, 2015

Date of experience: April 23, 2015
Wallace J.
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Delivered in a timely manner and the delivery person was very courteous.

Date of experience: April 23, 2015
Douglas S.
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Everything was good
April 23, 2015

Everything was good.
Paid a few dollars extra to get them there early.
That did not happen.
No refund was given.
But they got there and that's what matters.

Date of experience: April 23, 2015
Stephanie R.
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Only had one BIG issue with delivery in the ******* zip code. Other than that, they flowers are reported to look beautiful and they are delivered as agreed.

Date of experience: April 23, 2015
Tracy M.
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This order was much better quality for the price then the order I placed 4/7 was not at all happy with what was delivered to my mother for her birthday. I paid a lot for the flowers it was a very small unimpressive arrangement. I know that the orders were filled by two separate companies. Which would explain the inconsistency in quality. With that being said going forward I would be more apt to order directly thru the florist that delivered this last order. I will order through fromyouflowers again. However, if the quality is inadequate again I will bypass fromyouflowers and go directly to the local florist that I was impressed with.

Date of experience: April 23, 2015
Pam H.
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This was incredibly easy to do and the prices are so reasonable. I will definitely be ordering again! I was so impressed with your website and prices. I thought to myself that it was too good to be true but I decided to take the plunge and place 2 orders. My girlfriend Ruth received hers and called me and just gushed about the beautiful colors and flowers. I was so shocked that they were delivered so quickly and were so beautiful and fresh. I will never order from anyone but you guys from now on. You are awesome and run a fantastic business. Thank you so much!

Date of experience: April 23, 2015