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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Fast easy site, reasonable prices.
I placed an order online for administrative assistants day, and the site says delivery would be made the same day. I tried to check delivery via phone, only to told after being on hold over 15 minutes that the service was not available via phone, only online. I was on the road without computer access. Then I receive a phone call from a blocked number at 4:35 informing me that delivery will not happen until the next day. As compensation for my non-delivery, he offers a refund of the same day delivery charge of $2.99 and not the service/handling fee of $14.99. Are you kidding me?
First time user. User friendly website. Hasn't been delivered yet so I can't comment further. The delivered item was in a wicker basket and my expectation was a 'dish'. Unless I read the description wrong, that was slightly disappointing.
The arrangement I ordered was to come in a Mason Jar. It did not. It came in a regular vase. This was disappointing, as it was picked primarily BECAUSE of the mason Jar. Other than that, all went very smoothly.
The price of the flowers should be enough to cover delivery fees... Thinking about not doing this again although I have been a loyal customer for years! I have always been satisfied with flowers but am not happy with fees anymore!
Excellent. No complaints. And I had made a mistake with the address and they handled it swiftly.
You can't edit any of the information in your cart... You must repeat long process again with many backspaces.
I ordered Regular and very satisfied with my order.
Although it was delivered very promptly, I had no way of knowing it was delivered.
Tracking order does not work. There was still no confirmed delivery after the time it was delivered.
This was a surprise order so I couldn't ruin it by asking the receiver if they had received anything; and I spent hours worrying and stressing out, since I've read a couple reviews about one-day late deliveries.
I ordered the night before and I emailed FromYouFlowers hoping it can be delivered after 11:30. They told me they don't have specific times, but it was delivered perfectly at 12pm. GREATLY APPRECIATED~
Customer service was very nice- quick and courteous responses.
Also the bouquet was beautiful. Kudos to the florist who put it together!
You should state that your delivery charges are so high (14.99?)when you list the item price instead of after the order is all prepped and ready to review. Your 20% discount is a bit of a joke!
Very easy I hope the flowers are nice and fresh!
Wife sent me a picture of the flowers I sent her, I couldn't believe the arrangement for the price! Stunning! Definitely will order again!
Flowers were delivered in a timely & professional manner. From what I heard, the flowers looked just as good, if not better, than the photos. A+ experience!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members