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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I was extremely pleased with the price and the product! However, I requested the flowers be delivered on May 10th, yet they were delivered today. I was a little disappointed that it was so sudden and soon. I was concerned the receiver wouldn't be there to get them. Thank goodness she was, but in any other case that I use these services, I would like them to be delivered on the preferred date.
The flowers were supposed to arrive by twelve but didn't get there until after 4 but my grandmother-in-law LOVED them so that made the delay ok.
I received a10 card in the mail. This is my second order with you.
Very easy to get completed, hoping it gets there on time.
Very easy and convenient! My daughter received her flowers when I was told she would and they were almost exactly like the picture. She said they were beautiful and the chocolate was delicious! My experience was excellent and I will definitely use fromyouflowers.com again!
My sister received the flowers and loves them; but when she sent me a photo, I compared it to the arrangement that I had selected, and it was not the same. There were lilies and roses, but the filler flowers were supposed to be white, not fuschia; and the roses were supposed to be pink, not red.
I understand that sometimes substitutions may be necessary. I'm simply stating that the arrangement that my sister received was not the arrangement that I had selected.
Almost too easy. Don't believe it will work so easy? It did!
I paid the extra early-guaranteed delivery fee to find out that my flowers were delivered three and a half hours after the promised time. The floral substitution was not authorized and the flowers used were my sister's least favorite flowers. The florist delivered the arrangement late and misspelled my sister's name. Overall, I've been very dissatisfied with the service considering your website is apparently top-rated by CNBC. The customer service I received after my complaint was dealt with accordingly however I believe there should've never been a problem in the first place. I sent my sister those flowers for a very specific and personal reason and they were basically botched. I'm very upset and probably will never use your service ever again and will make sure to spread the word.
My flowers were not delivered on time, however, when I contacted customer service they were wonderful, very prompt, very polite and delivered the flowers within half hour. I understand sometimes things happen that can affect delivery times, and their very concerned attitude made me feel very appreciated. I loved the service. I will definitely use the service again and I will recommend it to others. Thanks!
Need cheaper shipping
Nice selection, good price and better delivery times. So far.I ordered flowers for my dear friends Birthday. She was so suprised and she was thrilled with the Beautiful arrangment. Thanks to the florest.
Saved14.99 on delivery with a coupon provide on link.
Customer service falled me to tell me the order would not be received by 2pm, and informed me i would get a refund delivery refund.
I sent the floers/chocolates to my sister in Florida, who was delighted with them.
Thank you for calling and letting me know of the delay.
AWESOME service, Thank YOU!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members