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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Regina I.
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April 27, 2015

Date of experience: April 27, 2015
Victor N.
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The package to my knowledge has not been delivered yet and I completely understand everything that was said and I understand why the fees are necessary, it was just deceiving as all. I felt like I would've been better off picking up the flowers and crossing the bridge for $7-. I'm sure it's a reasonable fee, it was just unexpected and I didn't budget for it: but I really needed the flowers as a token.

Date of experience: April 27, 2015
Robert R.
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April 27, 2015

Date of experience: April 27, 2015
JP X.
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These were a gift for my Aunt's 86th birthday
April 27, 2015

These were a gift for my Aunt's 86th birthday. She loved them!

Date of experience: April 27, 2015
Ashley M.
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April 27, 2015

Date of experience: April 27, 2015
Mary B.
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I was overall, very happy with the service
April 27, 2015

I was overall, very happy with the service. The only issue at all was partly my fault. I had mistakenly given the wrong address for delivery and when I contacted you to give the correct address, I was told that the mistake had been discovered and the flowers were delivered the same day as ordered. In fact, they did not get delivered until the following day. That was understandable, though, given my mistake. I just don't know why I was told they were delivered on the day ordered when they were not.

Date of experience: April 27, 2015
John I.
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Paid for expedited before 12pm delivery
April 27, 2015

Paid for expedited before 12pm delivery. Didn't receive them until 3 hrs after. Did talk to customer service to receive a refund for charge but it's unfortunate to have to go through that process.

Date of experience: April 27, 2015
Paul E.
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I had to enter the delivery info twice, but everything else was great

Date of experience: April 27, 2015
Guadalupe D.
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With living far away from family and friends From You Flowers is very reliable with being able to send birthday and just because flowers. They always provide the best service and I can have same day delivery which is amazing.

Date of experience: April 26, 2015
Beth R.
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The flowers were sent to my daughter-in-law on her birthday. She said they were lovely.

Date of experience: April 26, 2015
Susan U.
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Great same day delivery options
April 27, 2015

Great same day delivery options

Date of experience: April 26, 2015
Rebekah E.
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April 27, 2015

Date of experience: April 26, 2015
Linda k.
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My sister received her hydrangea within 3 hours of my order. She immediately sent me a picture. It was lovely. Nice size some open flowers and a lot od buds. I was very impressed. It is also able to be replanted so it is a gift that will keep on giving. Thank you for making her day extra special.

Date of experience: April 26, 2015
Crystal K.
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Great!
April 27, 2015

Great!

Date of experience: April 26, 2015
Kathy C.
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It was easy to order
April 27, 2015

It was easy to order.
I received a picture of the arrangement and it didn't look anything like the photo.
Very disappointed. The Sunflowers had no brown middle, the tulips were very open and the arrangement was weepy not tight and global like in the picture. Would like to send you the picture if you would like to see it.
My sister-in-law still liked the flowers

Thanks

Kathy Collins

Date of experience: April 26, 2015
edwin h.
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Was easy and quick
April 27, 2015

Was easy and quick,

Date of experience: April 26, 2015
Charlena L.
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Great so far will see at funeral home tomorrow
April 26, 2015

Great so far will see at funeral home tomorrow

Excellent

Date of experience: April 26, 2015
William R.
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April 26, 2015

Date of experience: April 26, 2015
Lisa E.
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April 26, 2015

Date of experience: April 26, 2015
Heather M.
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I paid extra for a 4 hour delivery time
April 26, 2015

I paid extra for a 4 hour delivery time. It arrived 7 hours later, 3 hours after the guaranteed delivery window, and when my assistant had already left for the day. I emailed and called the company, and while they were perfectly cordial there was not much help provided. I would appreciate a refund.

Date of experience: April 26, 2015